Customer Success Manager - Brussels, België - Page Personnel

Beschrijving

• Serve as primary customer partner to boost solution adoption
• Build and maintain strong client relationships, understanding their goals and challenges
• Proactively address customer issues and provide timely solutions
• Facilitate smooth onboarding for new clients, ensuring understanding of software features
• Communicate customer feedback and market trends to internal teams for product improvements
• Monitor customer usage patterns to identify feature enhancement opportunities
• Conduct training sessions, create/update educational materials, and host webinars for effective product utilisation
• Identify and pursue upselling and cross-selling opportunities in collaboration with the sales team
• Bachelor's degree in Engineering, Computer Science, Economics, or equivalent.
• 2-3 years of successful experience in project delivery, management, and service excellence.
• Passion for exceeding customer expectations and problem-solving with product-based solutions.
• Strong multitasking abilities for agile project management.
• Exceptional team player with an entrepreneurial spirit.
• Thrives in a high-paced delivery context.
• Fluent in French and English; Dutch proficiency is a strong plus.
• Contribute to my client's global real estate solutions expansion.
• Direct impact on company strategy and growth.
• Dynamic role in an innovative tech company.
• Personal development opportunities.
• Comprehensive package with salary, bonuses, and benefits.
• Focus on a healthy and attractive workplace.