- As an Internal Sales Advisor, you are the contact point for customers and prospects from the DACH region. Together with your colleagues, you ensure a further expansion of the customer portfolio in this region.
- You have both in- and outbound contacts with customers and prospects.
- You create offers and orders and follow these up actively: negotiating, arguing and promoting products.
- You register and deal with complaints and provide a good follow-up.
- You collaborate closely with the colleagues within your team.
- You offer commercial support to the representatives.
- You give guided tours to visiting customers.
- You identify needs of the prospects/customers and offer our products.
- You actively use promotions, actions, product of the week and help think about the elaboration of regional actions.
- You process replies from different departments within TVH and communicate these to the customer/prospect.
- You collect market info and pass this on to determine the positioning of the own products.
- Multiple years of relevant experience in a (technical-)commercial function.
- You have a very good knowledge of German and a good knowledge of English (oral and written). Knowledge of Dutch is a plus.
- You are a strong relational sales agent focused on achieving results.
- You are a team player and can work independently.
- You are strong in outbound calling.
- You have an organizational mindset and you think along.
- You are very perseverant.
- You are strong in follow-up and administration.
- A competitive salary with benefits such as meal vouchers and insurance.
- Flexible working hours, home working and a healthy work-life balance.
- 20 paid vacation days and 12 WTR days.
- An easily accessible work location (but remote work is also possible).
- A people-centric culture where your fitness and mental well-being matter.
- Lunch breaks and sports facilities in TVH Park, the company's green zone.
- Access to LinkedIn Learning and many in-house (and external) training courses.
- Fun afterworks and other optional events (e.g. TVH Kaffee).
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Internal Sales Advisor Germany, Austria - Deinze, België - TVH
Beschrijving
Your role and responsibilities
How to succeed / Your profile
What's in it for you
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
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