Product Integrations Manager - Gent, België - OTA Insight

OTA Insight

Geverifieerd bedrijf

Gent, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

At OTA Insight, we're helping the hospitality industry with our BI solution to visualise and leverage its data in the most simple way so that they can make better revenue, distribution and marketing decisions.

Last year was our 10 year anniversary and it was a big one We raised a series B funding and have welcomed two companies to our organisation.

With 400+ people, representing 36 nationalities living in 30 different countries, we are a fun, collaborative and committed team that works hard to achieve amazing results.

Ready to take off and join this rocketship in revolutionising the hotel sector?

About the position:

In this role you will:

Manage our data integration processes with hospitality software systems from discovery to launch, actively liaising between engineering, operational and commercial teams.
Investigate technical feasibility and data compatibility with partners & hotel customers. Closely collaborate with engineering and commercial teams to align technical requirements with strategic vision.
Be a trusted advisor for the engineering team, to help them understand the intricacies of every integration target.
Actively reason about the implication of limitations of the integration target, and suggest improvement to our product to deal with those limitations or to reshape our integration requirements.
Own the roadmap and timelines for our integrations by combining the input of product, engineering, commercial teams as well as your own knowledge and research on the different players. Be(come) the expert on the hotel connectivity landscape.
Work in close collaboration with our integration partners and push for timely delivery to meetuser needs and established timelines.
Design, iterate and document the onboarding process for new and existing hotel integrations.

Work closely together with our Customer Care team to ensure they have the right tools to support this implementation process.

Encourage customer adoption by collaborating with Marketing and Sales to achieve company objectives.

Requirements:

You are a selfstarter, who is able to work with loosely defined requirements and adapt to a rapidly changing environment.
You have excellent communication skills. On the one hand, you're able to communicate technical information to nontechnical (internal) staff in an easy to understand way. On the other hand, you're able to build effective relationships and comfortable working directly with external stakeholders such as clients & partners.
You have a proven track record of managing projects with a crossfunctional group of stakeholders, where you helped to shape the collaboration between the stakeholders.

We welcome:

Professional experience in an integrations

- or partnerships-related role within the hospitality industry. You worked at a hospitality SaaS company? Even better

Familiarity with the hotel distribution landscape or indepth knowledge of one of the following systems: PMS, CRS, Channel manager, RMS and the data they each manage.

About the compensation:

A highly competitive compensation package;
The opportunity to shape products that more than users rely on worldwide;
The chance to grow and evolve the backend glue at a fastgrowing scaleup;
A flexible working environment where you can work from home or at one of our offices;
No shortage of snacks, baristasand a budget to account for home office expenses;
Two annual Detox Days, on top of your personal holidays, when we take some time away from our computers with the entire company;
A chooseyourown transportation budget should you choose to come to the office;
Of course an insurance package that's the best in the business. Just in case, for that little extra peace of mind.