Customer Service Officer - Brussels, België - Hex-Rays

Hex-Rays
Hex-Rays
Geverifieerd bedrijf
Brussels, België

1 week geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter


Beschrijving
For our sales department, we are recruiting a Customer Service Officer (m/w/x).

You are a customer service professional with proven experience in this field, and more specifically:


  • A bachelor's degree with commercial orientation.
  • A minimum of 2 years of related working experience in IT industry or services industry is preferred
  • Have experience with complex databases and good knowledge of Microsoft Office
  • Ability to work independently and able to multitask, prioritize, and manage time effectively
  • Customer service oriented and ability to adapt/respond to different types of situations
  • Excellent interpersonal, listening and communication skills
  • Fluency in English and French. Any other language is a further added value.
  • Living in Belgium and flexible to come to the office in a hybrid working mode

The primary accountabilities in this role are:

  • Deliver an excellent customer service experience, be a problem solver in case of issues, and represent Hex-Rays to these customers as a customer-friendly, qualitative, and reliable company
  • Collect and process customer orders on a daily basis
  • Regularly update internal stakeholders on customers feedback and enhance customer satisfaction
We offer a competitive remuneration package and a dynamic work environment.

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