Expert Unified Communications - Zaventem, België - Dstny
Beschrijving
Onze missie is om bedrijfscommunicatie zo makkelijk mogelijk te maken voor werknemers en klanten, vandaag én morgen. Zo bieden we KMO's en grote bedrijven een modern all-in communicatieplatform voor telefonie, chat en video, maar ook geavanceerde connectiviteits- en beveiligingsoplossingen. Vandaag zijn er in Europa reeds meer dan 3 miljoen gebruikers die met onze tools communiceren, samenwerken en uitstekende klantenservice bieden. Maar we staan niet stil, want onze markt blijft evolueren en Dstny groeit mee._
- Door onze duurzame groei zijn we voortdurend op zoek naar enthousiaste mensen om ons team te versterken_. Wat wij in de plaats aanbieden? _Een geweldige, vernieuwde werkplek, fantastische collega's, de mogelijkheid om vanuit huis te werken, diverse teambuildings en bedrijfsevents, fijne klanten... en nog veel meer._
- Klinkt dat als muziek in de oren? Lees dan verder en wie weet stap jij binnenkort aan boord bij jouw nieuwe Dstnyavontuur._
About the role
:
- DSTNY Group is at the forefront of innovation, and our
Engineering BE team plays a pivotal role in driving technological excellence. As a Unified Communications Expert, you'll be an integral part of our dynamic team, contributing to the growth and transformation of DSTNY Belgium services. If you're a proactive and tech-savvy individual with a
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background in Telecom and expertise in Unified Communications, we want you to join us on this exciting journey
Responsibilities
:
Knowledge Enhancement
:
Update and maintain our knowledgebase, sharing insights and expertise to empower the team and reduce the number of incidents.
Collaboration
:
Work closely with product owners, development teams, and operators to prioritize bug fixes and improve the overall release management process.
Technical Support
:
Provide guidance to QA, Operations, and other teams to support tandem platform interoperability.
Training
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Conduct training sessions for DSTNY teams, enhancing their technological proficiency to minimize ticket escalation.
Vendor Engagement
:
Foster relationships with vendors, contributing to architecture development and addressing escalated production issues.
Process Improvement
:
Identify and contribute to process improvements within the Engineering BE team, ensuring efficiency and excellence.
Collaboration with Product Management
:
Work closely with the commercial product manager to align technical strategies with business goals.
What we're looking for in you
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Language Skills
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Fluent in written and spoken English and either Dutch or French.
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Preferred Qualifications
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Technical Expertise
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Experience with Softswitches, Session Border Controllers, SIP proxies, and Media Servers.
Microsoft Teams
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Proficiency in Microsoft Teams voice and backend operations.
Linux
:
Working knowledge of Linux-based operating systems.
Scripting
:
Ability to script in Python.
Adaptability
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Thrive in a fast-paced environment and quickly grasp innovative technologies.
What we can offer you
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- You will be working in an international context where there will always be something interesting for you to do, there are plenty of options for growing your career.
- You'll be part of a hybridworking global team with a combination of working from home and at the office.
- A challenging job in a fastgrowing company with space for personal development and continuous training.
- A competitive salary, including an ecofriendly company car with fuel/charging card.
- Electronic meal vouchers, health insurance.
- Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right?
- A pleasant working environment in a brand new building customized to the wishes of our Destinians.
- A great team of colleagues and wonderful customers.
- A friendly atmosphere with regular fun teambuilding activities or company events.
- Always fresh soup, fruit, and delicious coffee.
- Are you convinced? Don't wait any longer and apply
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