Service Level Manager for NATO with security clearance - Braine-l'Alleud
1 maand geleden
Job summary
The Service Level Manager is responsible for overseeing the design, implementation, monitoring and continual improvement of Service Level Agreements (SLAs) and related Service Management processes.This role acts as the primary point of contact for customers concerning SLAs ensuring high-quality service delivery compliance and strategic alignment through performance measurement reporting and stakeholder engagement.
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