Sales Assistant - Knokke, België - Tessilform Spa
1 week geleden
Beschrijving
OUR BRAND, OUR PEOPLEWelcome to the irreverent, sensual and glamorous world of Patrizia Pepe
We are a pioneering fashion brand, rapidly expanding across the globe,whose collections are the result of a bold vision and innovative drive expressed in the quality of the materials and in the attention to detail.
We employ approximately 700 people globally that, as well as our products, are our most valuable asset and the heart of everything we do.
Join us now to help our brand continue to grow and transform day by day to reach new goals.
Sales Assistant - Knokke - Full Time:
ABOUT THE JOB
The Sales Assistant represents the Company with clients: is a professional in the sales and puts his/her talent to the company service and to the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in the store.
Responsibilities:
Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
Cooperates with his colleagues, to create a positive atmosphere in the store, and cultivates his own performance level
Receives and displays the products according to the established procedures
Constantly maintains a tidy working place, in harmony with company dispositions
Sales
Is responsible for the sales process following the company standards
Supplies for and maintains a high level of customer service
Manages commercial relations with clients in order to assure the higher level of satisfaction and enhancing each phase of the commercial relation
Takes part in the store meeting
Client Management and CRM
Assures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
Manages claims with the supervisor support
Turns every touch point with customers into a positive situations, always promoting Brand image
Communicates to the Direction the collected information regarding clients
Executes the follow up of clients' requests
Product
Participates to all the product presentations done in the store
Deeply knows all products of his category and he is promptly updated on all the product categories present in the store
Assures the appropriate care (cleaning, cure, replacement etc.) of the products in his/her sector
Visual
Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
Stock
Is always updated on the Store stock in order to optimize sales
Participates to end of the year, sector and rotation inventory for each product category
Thefts and losses
Respects the assigned position in order to prevent thefts and losses, and has to coordinate with colleagues in case of movement
Swiftly points out to his supervisor if something is missing
ABOUT YOU
WE ARE EXCITED
ABOUT YOU IF YOU HAVE
Good level of English (written & spoken) is essential;
Retail or service industry strong experience;
Ability to communicate and inspire customers & store colleagues;
Great customer service skills and problem solving;
Good standard of numeracy;
Strong organisational skills.
ABOUT US
What you can expect in working with us:
Emphasis on collaborative company culture and exposure to a global business based across 3 continents.
A competitive compensation package where you will be rewarded and recognised for the value and commitment you bring to our business.
Countless opportunities to learn and make a real impact in shaping the Fashion Industry's future.
Our bright and colorful headquarters in Florence and Milan are essential, but meticulously finished to offer a modern workplace designed to facilitate interactions between all teams.
A fast-paced environment that thrives on innovation but embraces simple values with a clear organisational model.
At Patrizia Pepe, whether we're designing our latest fashion collection, expanding into a new international market, or providing expert styling advice to our loyal customers, we never forget to value diversity and celebrate inclusion.
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Assistant Store Manager
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Assistant Store Manager
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