Technical Analyst - Gent, België - Volvo Group

Volvo Group

Geverifieerd bedrijf

Gent, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Belgium

Position Description

Introduction
Technical Dealer Support (TDS) is the first line support department for our markets and dealers globally.

With a strong focus on technical enquiries, remote diagnostics and connected services, we ensure that our customers are offered a premium service and are helped in time.

Using the latest technologies, we guarantee the improvement of internal processes and stay up-to-date with our service deliveries. We nurture intrapreneurship and personal development, offering plenty opportunities to grow within the organization.

This is us, your new colleagues

The Monitoring Center resides within the Volvo Trucks service market & retail organization and stands for a creative development hub of aftermarket services related to Remote Diagnostics and Big Data analytics, close to our customers.

Perceived by many as a scale-up within the Services area, we nurture empowerment and enthusiasm as key ingredients for building customer success.

Get to know our department via this video.

Do you just love to
Our goal is to deliver world-class vehicle uptime through connectivity and analytics.

You take the journey during the service development and develop together with the team monitoring models based on your technical vehicle expertise in conjunction with analytical insights
You prevent and predict vehicle breakdowns by monitoring contracted vehicles and by proposing the best solution to the customer: remote software downloads, remote campaigns, service scheduling, component replacement etc.
You take ownership of analytical models and make sure they perform to the best standards possible in providing uptime to our customers
You invest time in understanding new cutting edge technologies like electric and hydrogen drivetrains and this on the trucks, bus and Penta product range

Are you the one?

You have a deep technical automotive background and a good understanding of the trends in remote vehicle diagnostics
You are capable of making abstract interpretations of technical problems remotely
You have good collaboration, communication and facilitation skills.
You are an enthusiastic team player with a cando, startup mentality

A perfect match

The opportunity to work in global and dynamic organization with highly skilled colleagues
A working environment that truly believes in customer success, trust, passion, performance and change
Regular opportunities for training and education to develop yourself continuously
Flexible working hours, extra days off, a company restaurant, initiatives concerning health and wellbeing
A competitive payment based on your experience & competences that will develop depending on your input and performance
Extralegal benefits like meal vouchers, health and group insurance, possibility for car and bicycle lease, and many more

Let's do this

Ever felt like joining a scale-up with a truly global scope, developing next-gen transport solutions for trucks, boats, buses, machines...

then this is your moment

Hiring manager:
Matthis Tytgat

HRBP:
Kristof Goffings
SG 4

About us
The
Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world's best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

Auto req ID
144008BR

Organization
Volvo Trucks

State / Province
Oost-Vlaanderen

City/Town
Gent (Oostakker)

Employment/Assignment Type
Regular

Travel Required (maximum)
Occasional Travel

Functional Area
Aftermarket

08-Sep-2023