Client Service Coordinator - Berchem, België - Adecco
Beschrijving
Location:
- Flexible hybrid work model, assigned to office in Antwerp, Belgium
Languages:
- Fluency in Dutch is a main requirement
- Fluency in English is a main requirement
- Fluency in French is a strong plus
Responsibilities
- Serve as the primary point of contact for clients, responding to inquiries, and addressing service requests in a timely and professional manner.
- Coordinate client onboarding processes, including gathering necessary documentation, setting up accounts, and providing training as needed.
- Manage client accounts in the company database, ensuring accurate and uptodate information.
- Schedule, organize and coordinate client meetings, online webinars and events.
- Assist in preparing client presentations, reports, and other materials as required.
- Collaborate with internal departments to ensure timely delivery of services and resolution of client issues.
- Assist in the development and implementation of client service policies, procedures, and best practices.
- Various administrative & business support tasks (filing, data entry, maintaining client records ,IT troubleshooting, platform testing, translations, document formatting, invoice validation reporting, job advertisement uploads on social media...)
- Collect and share job opportunities directly from recruiters and hiring managers (incl hidden jobs)
Requirements:
- Minimum 2 years within a business service oriented role.
- Strong organizational and time management skills.
- Team player with strong interpersonal skills.
- Highly productive selfstarter, with the ability to work with all levels with an organization and remain agile with changing processes and priorities.
- Advanced Microsoft365 capabilities specifically Outlook, Teams, Word, Excel, PowerPoint.
- Ideally experience as user of virtual meeting platforms (Zoom, Microsoft Teams).
- Fluency in Dutch and English.
Why choose us?
You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands.
We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives.
That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group.
We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.
Make an impact where it matters most.Job Types:
Full-time, Part-time, Contract, Permanent
Supplemental pay types:
- 13th month salary
- Vacation money
Work Location:
In person
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