General Manager - Brussels, België - United Airlines

United Airlines

Geverifieerd bedrijf

Brussels, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Description:

At United, we fly into airports around the entire world.

And we need a whole team of people to keep things running in tip-top shape From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Job overview and responsibilities

Responsible for day to day operational, financial and personnel performance of assigned international outstation
Establishes or implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirements
This includes host government specific security checkpoint and baggage screening requirements in accordance with U.S. TSA security directives, mandates and GSC responsibilities
Monitors performance against plans and initiates corrective actions to improve results
Determines and justifies equipment, facilities, staffing, and training needs to achieve station operational goals
Participates as team member to headquarters support organizations, as well as other United operating departments in administering their responsibilities
Coordinates and provides functional guidance and supervision of contracted ground handling agents
Represents airport activities to host government federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA
Responsible for daytoday operational performance of assigned international outstation
Maintains a safe, clean and reliable operation
Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups
Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines
Responsible for maintaining station facilities, equipment, and professional appearance standards for all United and vendor employees
Responsible for performance management and ongoing professional developmental support of direct reports and "dotted line" reports
Responsible for compliance with Stations controls and Internal Audit standards
Manages the station budget, staffing forecasts and resource requirements
Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions
Manage vendor service contracts as required

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications:

Required

College degree or relevant experience
46 yrs of relevant management experience in Airport Services environment or equivalent experience
Knowledge of airport operations to include; hub operations, terminal / ramp operations and ATO, and related technology
Ability to work in a dynamic, fast paced operational environment
Knowledge of station controls and Internal Audit standards
Analytical thinking, goaldirected leadership and serviceoriented performance
Knowledge of operational Corporate policies and procedures
Strong communication and interpersonal skills
Demonstrated ability to develop and motivate personnel
Strong problem solving skills and drive for excellence
Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
Travel as needed
Must be legally authorized to work in Belgium for any employer without sponsorship
Must be fluent in English and Dutch (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT