- Providing software/business application support in a cross-functional delivery model (DevOps)
- Performing analyses on software application functionality and suggesting improvements
- Ensuring effective front-end and back-end functionality of applications
- Collaborating with software development engineers, testers, business analysts and internal/external users to improve application performance
- Managing code migration across environments to ensure continued and synchronised functionality
- Establishing the root causes of application errors and initiating resolutions
- Documenting configuration changes and processes
- Monitoring application performance metrics
- Providing support to customers and colleagues in business departments
- Vocational training or diploma in Information Technology or similar field
- Relevant experience (minimum 4 years)
- In-depth knowledge of SQL servers
- Proficiency in the following platforms:
- Archiving ( Documentum)
- Customer communication ( xPression)
- Workload automation ( Automic)
- Knowledge of MFT/FTP
- Knowledge of the Pega platform would be considered as a strong asset
- Understanding of credit cards and deposit accounts would be advantageous
- Ability to learn, understand and apply new technologies
- Strong analytical skills
- A service-oriented personality
- Excellent time management skills and a structured approach with the ability to deliver results within defined timeframes
- Ability to work autonomously and in a fast-paced environment
- A proactive and reliable team player
- Fluency in English is mandatory
- Competitive compensation package
- Attractive benefits as part of the banking collective agreement
- Wide range of additional advantages such as language courses contribution, health initiatives, employee travel insurance, preferential conditions for Advanzia products, etc.
- Training and development initiatives
- Dynamic and international environment #TeamAdvanzia
- Participation in various Corporate Social Responsibility (CSR) projects as part of the bank's Advanzia Plus Initiative
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