Senior Customer Project Manager, Group - Zaventem, België - Dstny

Dstny

Geverifieerd bedrijf

Zaventem, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Onze missie is om bedrijfscommunicatie zo makkelijk mogelijk te maken voor werknemers en klanten, vandaag én morgen. Zo bieden we KMO's en grote bedrijven een modern all-in communicatieplatform voor telefonie, chat en video, maar ook geavanceerde connectiviteits
- en beveiligingsoplossingen. Vandaag zijn er in Europa reeds meer dan 3 miljoen gebruikers die met onze tools communiceren, samenwerken en uitstekende klantenservice bieden. Maar we staan niet stil, want onze markt blijft evolueren en Dstny groeit mee._

Door onze duurzame groei zijn we voortdurend op zoek naar enthousiaste mensen om ons team te versterken_. Wat wij in de plaats aanbieden? _Een geweldige, vernieuwde werkplek, fantastische collega's, de mogelijkheid om vanuit huis te werken, diverse teambuildings en bedrijfsevents, fijne klanten... en nog veel meer._
Klinkt dat als muziek in de oren? Lees dan verder en wie weet stap jij binnenkort aan boord bij jouw nieuwe Dstnyavontuur._

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About the role

:

At Dstny for Service Providers we provide business communications services to Service Providers globally. Most products and services require a customer delivery project to not only enable and integrate the technology into the Service Providers environment but also to onboard the Service Provider in such a way that they are ready to get the most out of the purchased services.

As Senior Customer Project Manager in the Customer Success organization you will be instrumental in overseeing and delivering customer projects from initiation to completion.

Collaborating with cross-functional teams, you will ensure timely, scope-compliant, and high-quality project delivery.

We are seeking a seasoned project management professional with a proven track record in successfully delivering software as a service projects.

Senior Customer Project Manager, responsibilities

:

Plan and execute the delivery of customer projects through the entire project lifecycle: design and specification, integration, testing, training, acceptance, and handover.
Assess, manage, and mitigate all project risks always proactively addressing issues that may impact timelines or quality.
Act as the primary point of contact for our customers, providing regular updates on project status and addressing any concerns.
Communicate effectively with internal teams and management to ensure alignment on project goals and deliverables.
Ensure that project deliverables meet or exceed customer expectations through quality control processes.
Provide leadership and guidance to project teams, fostering a collaborative and positive working environment.
Contribute process design and development, regularly improving project related documentation templates as our services evolve.
What we're looking for in you

Degree qualified (M.Sc, B.Sc) in a relevant field.
Minimum 5 years' experience as a customer project manager preferably working with software as a service deliveries.
Project Management Certification (Prince2, PMP etc)
Proven track record of successfully managing and delivering complex projects on time and within budget.
Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and internal teams.
Excellent problemsolving and decisionmaking abilities.
Strong ability to multitask.
Ability to work independently as well as part of a team.
25% travel requirements not including travel to office if working remotely.
What we can offer you

You will be working in an

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international context where there will always be something interesting for you to do, there are plenty of options for growing your career.

You'll be part of a

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hybrid-working

global team with a combination of working from home and at the office.

A challenging job in a fastgrowing company where you can also grow yourself (with plenty of room for training)
A competitive salary, including an ecofriendly company car with fuel/charging card.
Electronic meal vouchers, health insurance.
Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right?
A pleasant working environment in a brand new building customized to the wishes of our Destinians.
A great team of colleagues and wonderful customers.
A friendly atmosphere with regular fun teambuilding activities or company events.
Always fresh soup, fruit, and delicious coffee.
Are you convinced? Don't wait any longer and apply

LI-MC1