IT Support - Gent, België - Hemmersbach GmbH & Co. KG

Hemmersbach GmbH & Co. KG

Geverifieerd bedrijf

Gent, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Onsite level 2 IT support for your users in hardware and software problems

Belgium
Gent
Professionals
Fulltime

— Your Benefits
—**:

Buddy program
Flat hierarchies
International environment
Job with purpose
Mentor program
Onboarding program
Your skills:
Level 2 support
Ideally background as ITengineer
Fluent Dutch, good English skills

Your Tasks:

IT Onsite Technician is a physical presence service to provide second line support at customer location.

Main responsibilities:

Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices
Perform general preventative maintenance tasks on devices and software
Follow and execute instructions provided by Subject Matter Experts
Provide onsite hand and eye support to Customers
Accurately record, update and document requests using the IT service desk system
Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Contribute towards reporting as per customer requirement

Be part of us:

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force.

That's why Hemmersbach is The Social Purpose IT Company.