Front Office Trainee - Bruxelles Evere, België - Gresham Belson Hotel Brussels
1 week geleden
Beschrijving
We are looking for a Front Office TraineeCompany profile
The Gresham Belson Hotel is a modern hotel with 142 guestrooms, 4 fully-equipped meeting rooms, restaurant & bar
and a fitness room. The hotel offers a free shuttle service to and from Brussels Airport and local Business Districts.
Facilities include a 24-hour front desk, Free high-speed Wi-Fi access, car parking facilities, multi-lingual, friendly &
flexible staff, etc. The Gresham Belson Hotel Brussels is located right in between the center of Brussels and Brussels
airport. The NATO's headquarters are within a 10-minute drive, while the European Parliament can be reached within a
15-minute drive
Key responsibilities
- Greeting and thanking guests in a sincere, friendly manner
- Checking guests in on arrival and out on departure by following the set procedures
- Posting charges to appropriate guest accounts
- Anticipating and addressing guests' needs and requests
- Resolving guests problems and handling complaints
- Taking and handling reservation requests
- Collaborating and communicating with other internal departments to ensure guest satisfaction
- Complying with company procedures and safety policies.
- Performing duties on daily checklist
- Managing transport
Manager.
Intern profile
- Good communication skills (English, French, & Dutch. All other languages are a plus)
- You are good with Microsoft Office and Outlook
- Positive and guestoriented attitude
- Excellent grooming standards
- Flexible & respond to a range of different work situations
- Be able to work in team & independent
Mr. Raf Willems - General Manager
Avenue des Anciens Combattants Brussels
Meer banen van Gresham Belson Hotel Brussels
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Sales Trainee
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