Po Savings and Term Accounts - Brussels, België - ING

ING

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Squad Master Savings and Term Accounts

Brussels, 100% fixed contract

Technical data function

Work Location:
Brussels

Possibility of 50% work from home on the basis of a team agreement

Work Schedule:
Full time 100%

Your role & work environment
At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health.

At the same time, we want to make a positive contribution to the society and the world we live in.

In
Tribe Daily Banking & Client First, you are part of the domain "
Savings & Term Accounts" in the area '
Savings and Life Events", and you will strongly collaborate with other tribes.

As a PO Customer Journey Expert in Savings and Term Accounts,
your responsibilities will include:

Translating the bank and tribe strategy to concrete initiatives within the scope of Savings and Term accounts.
Drive the teams backlog management and ensure it is transparent, visible and understood within the team
Contributing to the delivery roadmap of digitalization of Savings and Term accounts to maximize business value.
Managing of risks within the scope of Savings and Term accounts and contributing to a secure bank by respecting the regulations.
Working on strategic & complex projects laying the foundation of a leading mobile lead organization.
Actively participating and taking initiative to improve the collaboration between different stakeholders and colleagues in other teams
Play an advisory role in your core field of expertise & competence towards other teams & senior management
Evaluating our delivery way of working with the aim to continuously improve it

We are looking for:

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead.

In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment.

You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions.

You are a naturally collaborative person who listens and invests in others to achieve common goals.
You love to challenge the status quo and are eager to propose creative solutions.
You have expertise / relevant senior experience in retail banking market, (digital) proposition design, regulations, and a strong belief that digital is the way forward to empower our clients
You combine strong analytical capabilities with creative mindset to find solutions to complex problems. You bring clarity and structure by developing helicopter views and removing complexity when needed.
You have a real obsession to exceed customer expectations by developing a differentiated customer experience (channels, products & services).
Change, innovation & testing is part of your

DNA:

you are interested in how the world evolves and translate this into the continuous improvement of our customer propositions & way of working.

You thrive in a feedback driven team environment.
You hold a master's degree and are qualified with relevant experience.
You are fluent in French or Dutch AND English.

We offer you

A challenging and highpace environment with a potential to create direct impact by delivering novelties and improvements in customer value proposition.
A clear purpose, a unique offer and a range of flexible compensation and other benefits.
The possibility to invest in your professional and personal growth thanks to the expertise of our international teams, and our knowledge sharing culture.
A hybrid way of working with a possibility of 50% remote working on the basis of a team agreement.

We redefine banking. What about you?
We're on a journey that's centred around our customers, powered by technology, and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that