Client Succes Manager - Brussels, België - Loyaltek

Loyaltek

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Job brief

We are on the hunt for a Client Succes Manager to join our commercial team as we evolve our gift cards services.

This new colleague will work collaboratively with all departments across the Giftify divison. We're an ever-evolving Fintech, with a young team and a clear vision.

With your passion for client relations, user friendly products, not to mention your affinity for new technologies and your strong communications skills, you will contribute to the success of our gift cards division.

Responsibilities

Client Succes Manager responsibilities are:

Acting as a communication hub for clients/customers
Building longterm rapport with customers
Being able to negotiate contracts effectively
Resolving customer disputes and attending to enquiries
Providing reports on account
Finding opportunities to assist with the growth of the company
Developing ideas/strategies to help build a good relationship with clients
Assisting with critical issues and escalations

Qualifications

Experience as an Client Succes Manager or related profession
Excellent communication skills
Familiar with CRM software and MS Office
Knowledgeable about delivering solutions based on customer needs
Ability to manage multiple projects
Excellent negotiation and leadership skills
BA/BSc degree in Marketing, Business or related field
Excellent command of French, Polish
is required

What we Offer

A competitive salary
Extensive onthejob coaching and training with clear areas of responsibility
A flexible but fastpaced work environment with the possibility to work remotely from home at later stages
If you love working from the office, ours is located in the heart of Brussels, only two steps away from Central Station. We are on the 7th floor and have the most amazing rooftop with the best view of Brussels
A group health insurance (DKV) and a hotline available for both you and your family for free consultations with a mental health specialist
Language Courses for any level in French, English, Dutch, Italian, Spanish...
Access to the

Loyaltek Academy:
group courses around well-being at work, business development, account management, marketing... and much more to come

Meal vouchers
Tons of gettogethers: team building, monthly afterwork parties...
Career development and growth opportunities: Internal mobility is the best mobility

About Loyaltek Group
At the Loyaltek Group, we're dedicated to helping people benefit from a better financial system.

Whether you work with our acquiring and issuing specialist Paynovate, use Loyalpay as your payment solution partner, run gift card campaigns with Giftify, or choose Fintronik for corporate cards and payment processing, the Loyaltek Group is here to process your money the best way possible:
easily, efficiently, securely.

Type d'emploi :
Temps plein, CDI

Programmation: