Field Ict Specialist - Brussels, België - Médecins Sans Frontières - Artsen Zonder Grenzen

Médecins Sans Frontières - Artsen Zonder Grenzen
Médecins Sans Frontières - Artsen Zonder Grenzen
Geverifieerd bedrijf
Brussels, België

4 weken geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving

DÉTAILS DE L'ANNONCE:


Organisation
:
Médecins Sans Frontières - Artsen Zonder Grenzen

Lieu de l'emploi
:
Brussels /
Belgium

Type d'emploi
:
Contrat à durée indéterminée

Type de contrat
:
Temps plein

Fonction
:
Direction
Date de publication
:31/10/2023
Date limite
:21/11/2023

PROFIL:


  • REQUIREMENTS_
  • Education & Experience_
  • Degree in Computer Science, Information Systems Management or equivalent by experience
  • Minimum of 2 years' experience in providing IT and technical support services to a diverse, nontechnical, geographically, and culturally dispersed user community
  • Experience in project management is an asset
  • Experience with MSF or other NGOs in similar contexts is a strong asset
  • Competencies_
  • Hard skills:_
  • Strong knowledge of troubleshooting and administration of Microsoft operating systems, Windows 10 required
  • Knowledge of Fortinet, LDAP, Synology, NixOS
  • Knowledge of GLPI, Intune, and SCCM is a strong asset
  • Knowledge of communication technologies: cellular, VSAT, ADSL, WiMAX, fiber optic, HF/VHF
  • Good understanding of PC hardware installation and configuration
  • Experience using and configuring processes in an IT service management tool
  • Handson experience with various operating systems and devices (OS X, Android, iOS, etc.) is an asset
  • Knowledge of PowerShell scripting language is an asset
  • Knowledge of virtualization technology is an asset
  • Soft skills:_
  • Ability to understand the needs and constraints of MSF operations
  • Ability to adapt to changing circumstances, contexts, tasks, responsibilities and people
  • Good communication skills
  • Good analytical and problemsolving skills
  • Ability to engage, develop and maintain mutually beneficial professional relationships with users and various stakeholders
  • Result, quality & service oriented
  • Languages_
  • Written and spoken knowledge of English mandatory
  • Written and spoken knowledge of French is a strong asset
  • CONDITIONS_
  • Start date: As soon as possible
  • Location: Brussels (Belgium)
  • Mobility: up to 40% of field visits (26 weeks)
  • Contract Type: Openended contract
  • Fulltime
  • Salary according to the MSF-OCB HQ salary grid


  • Meal vouchers

  • Hospital insurance (DKV)
  • Pension plan 100% reimbursement of public transport costs
  • Adhere to MSF principles and our managerial values: Respect, Transparency, Integrity, Responsibility, Trust, and Accountability.
  • Adhere to MSF's behavioural commitments.
  • How to apply?_

DESCRIPTION:


  • Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 70 countries to populations in distress, victims of natural or manmade disasters and victims of armed conflicts, without discrimination and without distinction as to origin, religion, belief or political affiliation._

FIELD ICT SPECIALIST (M/F/X) - BRUSSELS - MSF BELGIUM:

  • CONTEXT_
  • MSF OCB (Operational Center Brussels) Field ICT Team's mission is to enable, deploy and maintain a reliable, usable, and secured ICT ecosystem that supports and facilitates MSF OCB's operations on the field. Over the two last years, the team has been working on deploying a brandnew infrastructure that provides missions and projects with solid foundations for further digital transformation._
  • Accessible, reliable, and secured ICT Ecosystem is key for MSF OCB's operations. MSF OCB activities are increasing in number and complexity, as does usage and deployment of digital tools. In such a context, ensuring qualitative operations driven approach in Field ICT has become more important and is the cornerstone of future digitalization._
  • Recent pandemic demonstrated the critical role of digital tools for operations continuity and was an acceleration factor in the adoption of new ways of working induced by Field Recentralization and Networked OC approaches. These are only possible if Field ICT ecosystem is adequately fitting with missions and projects' needs, to ensure reliability of tools and processes, safety of data, protection of devices and continuity of service._
  • Innovative shortterm and longterm ICT solutions adapted to MSF OCB's different operational realities, focused on beneficiaries and staff health, and which are appropriate for contexts or environments are needed._
  • Typical Field ICT solutions are a balanced mix of technology, human capital, and pragmatism. The Field ICT team analyzes, prototypes, implements, and supports these solutions._
  • As Field ICT Specialist, you have an indepth understanding of the ICT ecosystem in missions and projects and provide 2nd and 3rd line technical support. You liaise with the Infrastructure, Data and DevOps teams for 3rd line support, as well as external vendors, to ensure that any incidents or issues are properly resolved._
  • You will participate in the development of operational tactics from an ICT point of view._
  • You are part of the Field ICT team within the ICT unit
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