Customer Acceptance and Product Requirement - Zedelgem, België - Global capital goods company at Zedelgem
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4 weken geleden
Beschrijving
Customer Acceptance and Product Requirement Specialist
Zedelgem
Customer Acceptance and Product Requirement Specialist | Zedelgem
CNH industrial Zedelgem, Flanders, Belgium
CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Inno
Breaking New Ground. As a truly global company, CNH Industrial's 35,000+ employees form part of a diverse and inclusive workplace, pas
- sionate about empowering customers to grow, and build, a better world.
Customer Acceptance and Product Requirement Specialist
Who are we looking for:
The mission of the Customer Value and Applications team is to support the product development process by bringing the customer success fac
- tors and value drivers of the complete experience and system to the development team. The Acceptance and Requirements role will ensure there is a customer focus throughout the Product Development process. This will be achieved by ensuring customer desires are optimally conveyed to the product platforms and by translating the customer expectations into quantifiable engineering targets.
Your key responsibilities:
- Work with Brand, Platforms, Customer Segment leads to build database of customer expectations
- Coordinate CDPD data from team by establishing and maintaining database to easily access and actively promote customer needs across
- Establish engineering pass/fail criteria based on customer experience by engaging Global Product Platforms
- Establish customer ROI targets and test criteria to embed in GPD milestones and IVPs
- Collaboration with engineering and brand teams to establish customer priorities.
- Support alignment of Integrated Validation Plans (IVPs) with customer expectations across the product development platforms and precisi
Your key competences and qualifications:
- 5+ years relevant product development or product validation experience
- Bachelor's degree in Engineering, Quality, or related technical field
- Excellent verbal and written communication skills.
- Preferred Qualifications
- Confirmed problemsolving skills to analyze and address technical problems, including fixing software, electrical and/or mechanical issues.
- Validated technical leadership and organization skills.
- Agricultural background and/or passion for offroad equipment. Knowledge of ag equipment systems (and/or other offroad equipment) and operation.
- Experience working with global multicultural teams: Previous involvement in matrix organizations with a strong multifunctional team environment.
- Willingness to travel 25% of the time.
Offer:
- Working at CNH Industrial is working in an environment where, partly due to its international character, numerous development opportu
- partments are present, ranging from design - with an R&D center with more than 400 employees - over production to service and dealer training to all support departments.
- CNH Industrial Belgium in Zedelgem is also located in a congestionfree area and is easily accessible.
- We offer a very attractive salary package, with numerous fringe benefits, such as our bonus system, insurance, ecocheques, meal vou
Job Types:
Full-time, Permanent contract
Benefits:
- Additional leave
- Eco vouchers
- Food allowance
- Hospitalization insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Bonus pay
Education:
- Bachelor's (preferred)
Experience:
- product development or product validation: 5 years (preferred)
Language:
- Dutch/ English (required)
Work Location:
In person
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