Operations Officer - Menen, België - Vanacker Recruitment

Vanacker Recruitment
Vanacker Recruitment
Geverifieerd bedrijf
Menen, België

2 weken geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving
Functieomschrijving

act as a central point of contact (for colleagues, members, visitors, meeting & events guests and on-site service providers f.e. cleaning personnel and catering staff);
ensure that members and visitors get the best possible welcome during the opening hours, as you aim to achieve a high-standard hospitality level; answer questions of our members and guide walk-in guests with a commercial flair;
take care of the incoming mail, invoices (catering
- & facility-related) and other various admin affairs;
manage all daily catering activities f.e.

passing orders to various caterers and suppliers on time, checking deliveries for irregularities, making weekly planning based on scheduled meetings and events, etc.

;
coordinate & plan (extra) personnel in function of workload; generate leads for meetings and events. Prospect various stakeholders and show them what our venue has to offer. act as a liaison to the building manager f.e.

collaborating with facility services and maintenance contractors, being the first point of contact for suppliers and technicians, dispatching handyman services, informing members of planned maintenance, etc.

;

continuously innovate and improve service based on feedback from our members and external meeting & event clients; handle move-ins and move-outs of members, f.e.

preparing the access badges, customize furniture, etc.; be flexible and take up front desk and other roles of team when needed; ensure location targets and KPI's are obtained

Profiel

You have minimum 3 years experience in a coordinating role in the Hospitality sector.


You're fluent in Dutch and French, both oral and written, and it's a bonus if English is part of your repertoire.

By nature, you're caring, and don't need any prompting to work.

You're ace at on-the-spot problem-solving.

You have good planning and administrative skills.

You radiate maturity and professionalism.

You're hands-on, and can devise and realize solutions.

You have good analytical skills (eg. understanding of P&L of a location, budget follow-up) You are a team player but you are also capable of working independently.

You like working with precision, and value people, lifestyle, design, art, culture, and fashion.

Jobgerelateerde competenties

  • Dossiers behandelen en opvolgen (samenstellen, samenvatten, bijwerken van bestanden,...)
  • Afspraken en planning van een verantwoordelijke of een medewerker organiseren
Telefonische oproepen en bezoekers filteren

  • Brieven, verslagen, nota's,... opstellen en redigeren
  • Verplaatsingen van de verantwoordelijke of van teamleden organiseren
  • Vergaderingen voorbereiden en organiseren (uitnodigingen, voorbereiding van de dossiers, reservering van zalen,...)
  • Tools voor de opvolging van de activiteiten en situatieoverzichten ontwikkelen en bijwerken
  • Professionele informatie en reglementering bijwerken
Documenten archiveren en klasseren

  • Beslissingen, dienstnota's, contracten behandelen en doorgeven, zowel intern als extern
Persoonsgebonden competenties

  • Resultaatgerichtheid
Aanbod

Full-time position.

A small and dynamic team

Plaats tewerkstelling

1702 GROOT-BIJGAARDEN

Vereiste studies

  • Professioneel (gerichte) bachelor (PBA)
Werkervaring

  • Minstens 5 jaar ervaring
Talenkennis

  • Engels (goed)
  • Frans (goed)
  • Nederlands (zeer goed)
Contract

  • Vaste Job
  • Contract van onbepaalde duur
  • Voltijds
  • Dagwerk
Plaats tewerkstelling

  • 1702 GROOT-BIJGAARDEN
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