Sales Associate - Maasmechelen, België - Tory Burch Logo PNG Vector

Beschrijving

Aperçu

Founded in 2004 in New York City, Tory Burch is an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents' effortless style, the worlds of travel, art and interiors, and women globally. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

As a Tory Burch Sales Associate, you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention.

Responsabilités

Drive the Business & Deliver Results

· Achievement of personal sales and metric goals.

· Build and maintain new and existing customer relationships.

· Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume, following the standards of our clienteling philosophy.

Be a Team Player

· Lead by example and model behavior that reflects the company's core values.

· Appropriately manage conflict and take ownership for your part in the team dynamic.

· Contribute to a positive atmosphere that is fun, professional, productive and team oriented.

Create the Customer Experience

· Contribute to an environment that consistently delivers on the five stages of the transformational customer experience.

· Ensure a high level of customer service through extensive product knowledge and product ownership.

· Take ownership for the transformational experience in your boutique – customize it for your customer demographic and develop & maintain productive customer relationships.

· Maintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience.

Represent the Brand

· Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer.

· Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.

· Assist in maintaining store presentation standards.

Operational Excellence

· Ensure all sales and operational policies and procedures are followed and maintained.

· Accurately process all POS transactions and capture of customer information and assist when necessary with operational and back of house activities.

· Adhere to all policies and procedures with a focus on loss prevention and operational excellence.

Qualifications

· 2-4 years of experience in a high volume, customer-driven retail environment.

· Strong personal selling and customer relations experience, along with verbal and written communication skills.

Options

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