Service Coordinator - Zaventem, België - ABB nv
Beschrijving
Functieomschrijving- Acting a key point of contact (mail and telephone) for customers and service engineers
- Planning Service Engineers' maintenance interventions with our customers inclusive the logistics flow
- Providing work description to engineers for the service execution and prepare job safety plans where needed according to ISO, VCA norms
- Followingup all ongoing projects to ensure effective project delivery
- Managing all required reporting and documentation and overseeing the timely registration of necessary data in the system
- Reporting and taking required action towards our customers and sales team based on maintenance reporting
- Identifying key improvement opportunities in products, services and processes, and disseminating the findings
- Cando mentality, with a collaborative, solutionfocused approach and strong written and spoken communication skills
- Proven organizing skills with an eye for details
- Stressresistant, remains calm at peak times and convincingly set the right priorities
- Technical service related experience is a strong plus but not a must
- Willing to develop both your planning skills and your technical affinity is key
- Selfmotivation, curiosity and a desire to learn about innovative technologies
- Proficient in Dutch and French. English being an asset.
- Excellent communication skills with a powerful customer focus
- Proficiency with Microsoft Office. SAP is an asset
- De opvolggegevens van interventies registreren en de informatie doorgeven aan de betrokken dienst
- De conformiteit van de werking van de installaties verzekeren (standaardinstellingen, veiligheid, milieu,...)
- De werking van het materiaal, de instrumentengegevens (druk, debiet, temperatuur,...) en de kritieke punten (slijtage, smering,...) controleren
- Preventieve of correctieve onderhoudsinterventies bepalen volgens de aard van de werkzaamheden (inwerkingstelling, productiewijziging,...) of de onderhoudshistoriek
- Technische ondersteuning verlenen aan de afdelingen productie, kwaliteit, onderhoud,...
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions.
Plaats tewerkstelling
1930 ZAVENTEM
Vereiste studies
- Master (MA)
Werkervaring
- Minstens 2 jaar ervaring
- Interim met optie "vast werk"
- Voltijds
- Dagwerk
- 1930 ZAVENTEM
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