Business Analist - Brussels, België - Connect-ICT

Connect-ICT

Geverifieerd bedrijf

Brussels, België

4 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Business Analyst

The business analyst within our tribe CCE-I (Digital Channels & Customer Experience for the individual market) continuously guarantees stakeholder value creation throughout the agile life-cycle by:

bringing expertise and coordination to the Epic study and refinement process.

Gathering, understanding and challenging the needs of a diverse set of external and internal stakeholders;:

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consolidating and standardizing stakeholder needs into input for the delivery teams, accounting for technical and process constraints throughout;:

safeguarding E2E value of the delivered solution.

Accountabilities:

Works in close collaboration with the relevant experts to support and challenge them with defining the product concept, detailed processes and/or conceptual and functional architecture
Involves external and/or internal endusers to identify, confirm and validate the needs and pain points, this in collaboration with the UX researcher and in support of the (Cluster) Product Owner
Defines the acceptance criteria of Opuses and Features for which he/she is in the lead
Works in close collaboration with the (Squad) Product Owner and development team during the refinement of Features to ensure they consistently have all necessary information
Provides support during business and user testing and assists with the organization of User Acceptance Testing (UAT) where applicable
Supports the Change Manager and the Go-ToMarket Manager with preparing change and gotomarket activities
Actively monitors the success of new solutions based on KPIs and derives potential improvements from this, that are in turn added to the Cluster or Squad backlog

Dutch
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Strong written and spoken communication skills is a plus

French
-
Strong written and spoken communication skills is a plus

English
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Strong written and spoken communication skills since corporate language in the tribe CCE-I is english

Master or Bachelor with relevant experience
Certification in Business Analysis and Project Management Methodology is required.
The office is located at Montagne Du Parc, 3, 1000 Brussels **At least

years of relevant experience**
Technical experience

mandatory

Experience with
Business Analysis methods & techniques such as
elicitation techniques, Impact mapping, story mapping, design thinking,
Good expertise in MS Office
Good understanding of
IT and testing

Business experience

mandatory
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Financial services Banking with a focus on digital journey definition and implementation within the customer channels: