Er worden geen sollicitaties meer geaccepteerd voor deze functie
- Implementation of new LCAG handling processes at GHA level
- Inspection of services provided to LCAG by the GHA as per contract
- Conduction of meetings with the GHA on regular basis
- Taking actions with the GHA in order to improve service and quality performance
- Monitors the performance of (own) subcontractors to ensure required performance levels
- Acting as contact person for GHA in case of irregularities and the need for escalation
- Making operational decisions
- Supervision of daily activities of LCAG staff and performing spot checks with appropriate methods
- Manages, encourages, guides and evaluates his/her team members, this includes agency staff contracted by LCAG
- Performs all other duties assigned or delegated by superior
- Monitoring and utilizing LCAG manpower to ensure service standards
- Providing regular feedback to local management
- Performs local instructions (briefings), monitors and implements improvements as needed
- Prepares LCAG schedules and short term planning of operational resources
- High school diploma/GED
- 5 years or more experience in logistics, airfreight handling and/or operations
- English and local language skills required
- Computer literate, MS Office
- Strong ability to work underpressure
- Strong flexibility
- Strong conflict management skills
- Strong negotiating skills
- Excellent customer orientation
- Excellent professionalism
- Excellent customer service
- Excellent responsibility
- Strong corporate awareness
- Excellent team work
- Airport environment:
- Shift work / overtime
- Constant time pressure
- High stress levels
- Outdoor weather conditions
- Noise pollution
Lufthansa Cargo Supervisor - Brussels, België - Lufthansa Cargo AG
Beschrijving
Tasks
Your main tasks include, among others:
Requirements
The ideal Lufthansa Cargo Supervisor should meet the following requirements:
* Must possess a legal work permit in Belgium