Front Desk Officer - Rochefort, België - Tero Group

Tero Group

Geverifieerd bedrijf

Rochefort, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

TERO is an Horeca & event group that wants to develop the most authentic products and experiences possible.

We currently have in our Group, 4 complementary pillars - Tero Team building, Tero Houses, Tero Restaurants & Tero Sports.

We are conscious of our impact on our planet, our co-workers, our customers and our suppliers and take it as a mission to manage this impact with care.

We offer our varied clientele (B2C & B2B) local, seasonal food, locations where everything is designed to reconnect with oneself, with others and with nature; and recreational team buildings focused on active leisure.

We are a team of young, determined and authentic professionals aiming to make this ambition come true.

Your responsibilities
The Front Desk Officer is responsible for the management of the customer experience in our Hotel located in Rochefort.

He/She is passionate about hospitality services with many years of experience. He/she is by nature enthusiastic and is naturally creating and developing a friendly, relaxed and caring atmosphere.

He/she has all the necessary experience to ensure, with the necessary team, the reception/catering/customer care/corporate event/day/evening activities and to offer an excellent consumer experience.

He/She will be able to manage the entire B2B and B2C demands from the first offer to the reception of the customer until his departure.

He/She will work in close collaboration with the Tero teams by being a source of proposals and action to define and develop the various packages in order to meet the various specific needs of the business and the customers.

He/She support the site, i.e. the multi-purpose reception/bar/room/cleaning teams/ maintenance of the site and supports the local team.

He/She ensures sufficient communication with his teams, with customers as well as a presence in the field in order to better understand the business, the needs of our customers and our possibilities in order to respond to them.

Competencies

Mastery of Horeca operations and especially in Hotel Management (label, reception, service, wines, etc.)
Teamplayer & good internal communication
Responsible, concerned, structured and dynamic
Physiognomist, good ability to recognize customers and create relationships
Smiling
Flexible
French and good level of English and Dutch

Let's grow TERO's awareness together

Type d'emploi :
Temps partiel, CDD, Freelance/Indépendant, Flexi-job, Saisonnier
Durée du contrat : 4 mois

Salaire : 1.400,00€ à 2.400,00€ par mois

Avantages:
- Éco-chèques
- Événements d'entreprise

Programmation: