- In line with our PTS strategy, you will drive the digital transformation to cultivate the customer center of the future. Providing first class customer experience through customized service solutions based on different customer segmentation.
- You will promote digital self-service for our customers, empowering them to save time, increase convenience, and reduce the need for human intervention. Allowing our sales team to focus on value selling for more advanced solutions, driving loyalty and building strong relationships with our customers.
- You will support customer centers with plans to drive channel management for dealers, rental companies, and end-users.
- You will continue the successful dealer development program, further grow our indirect channel business by engaging and increasing dealer loyalty.
- You will support customer centers to establish long-term and sustainable relationships with key accounts, including tailor made products and solutions to achieve the profitable sustainable growth. This is including but not limited to rental channel.
- You will facilitate effective communication and collaboration among cross-functional teams and stakeholders.
- You will promote the adoption of digital tools including the connectivity and e-commerce solutions.
- You have an academic degree in marketing or engineering, or you can rely on 5+ years of experience in a similar business environment.
- You have field experience in sales or marketing is an asset. Dealers and key accounts management experience is big plus.
- You have excellent project management skills and can switch between different responsibilities.
- You enjoy collaboration with different teams, can easily build bridges and are comfortable presenting your strategy and ideas.
- You are fluent in English, as this is our internal language.
- We believe and foster a learning culture where global mobility is an important enabler for growth.
- Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedInLearning e.g.), our feedback culture, the internal job portal, global project assignments, or on site training from our academy.
- You will experience a onboarding program, including career guidance by your manager.
- We support you and your well-being with different programs like running groups, family parties, team events, and more.
- We offer health insurance, paid leave and retirement benefits.
- Are you missing something? Help shape it and bring in your ideas.
Program Leader Business Transformation - Antwerp, België - Atlas Copco
Beschrijving
.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
We are looking for a Business Transformation Program Leader, who will drive transformation in the PTS business, whilst leveraging our digital tools to ensure exceptional customer experience and increase market penetration.
Reporting to the Vice President Marketing, you will work closely with the PTS Division service team, our direct and indirect distribution channels, at the same time ensuring excellent communication and collaboration across divisions.
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Even if you don't meet all the points, but are ready for a challenge, click on "Apply" anyway. We love your spirit
In return, we offer you
Job location
We are a global team working in a hybrid model, with a possibility to work 2 days per week from your home office. You will be based in our headquarter offices in Aartselaar, Antwerp. #Li-hybrid You will regularly travel to our local customer centers and have regular check-ins in our different production sites.