Operations Specialist - Brussels, België - Bolt Technology

Bolt Technology
Bolt Technology
Geverifieerd bedrijf
Brussels, België

2 weken geleden

Sophie Dubois

Geplaatst door:

Sophie Dubois

beBee Recruiter
Beschrijving
We are looking for an analytical and solutions-driven
Operations Specialist to manage our
Belgium ride-hailing operations.
You will be responsible for growing supply while maintaining and improving on supply quality, performance and compliance.


You will be working closely with the Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.


Your daily adventures will include:


  • Handson
    supply management in Brussels (and later other cities) working autonomously and
    taking initiatives to build brand reputation, driver retention and loyalty.
  • Develop and execute strategies/initiatives to
    increase positive engagement with the driver community.
-
Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority.
-
Analysing data - you will monitor our engagement, quality and utilisation metrics and
ensure a great experience for our users and drivers.
-
Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the Belgium driver community.


We are looking for:

-
You are a hustler, not stopping after 20 obstacles a day.

  • You have a
    Cando attitude, you are pragmatic and never hesitate to roll up your sleeves.
-
You thrive in a fast-paced environment.
-
1-5 years of experience in operations, analytics project management or any other field that leads you to develop the skills described here.

  • You're a
    good communicator. You can easily network with people of all background.
  • You are
    analytical and have a
    datadriven mindset with good Excel skills.
  • You deliver stuff on time & handle stress like James Bond.
  • You have good communication skills in
    English and
    Dutch. French & Arabic are a plus as well.
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