Order Operations Specialist - Brussels, België - Page Personnel
Beschrijving
Added 17/01/202- Work in the center of brussels with an innovative company- Follow up on sales order and ensure client satisfaction
About Our Client:
- Tech company implemented in the medical sector
- International offices in Brussels
- Great team environment
- Located in the center of Brussels
Job Description:
- This position is responsible for, but not limited to the following duties:* Own and manage the CPQ (Configure Price Quote) tool in relation to new and existing sales opportunities, create proposals, handle internal queries, correct errors and ensure data integrity.
- Create and update all quotation proposals in the system in accordance with sales contracts or ongoing negotiations
- Track, report, and process renewals and termination of existing business per assigned territory
- Communicate with customers and the Sales department to ensure renewal timelines are met within contractual agreed terms
- Respond potential customers' questions and providing additional information
- Keep up with product and service information and updates
- Responsible for ensuring CPQ tool and forecasts are correct through collaboration with Finance, Sales, Deal Desk and Product teams
- Provide regular status updates and forecasts on agreed goals
- Research and understand customer account history, products history and special pricing situations
- Evaluate and help improve data quality and cleanliness in internal systems (for example re opportunities, bookings, billing, revenue and pricing etc.) and assist with any data conversion efforts.
- Perform adhoc analysis and projects, as needed, to support business needs
- Approx. 5% travel to other offices required
The Successful Applicant:
- Degree in Business, Finance, or related field or equivalent work experience
Experience & Knowledge
- Minimum 1 year experience in a sales operations, sales support, finance, or legal support role in a corporate setting
- Working knowledge of CRM and knowledge of Quote to Cash scenarios (Apttus or Salesforce CPQ preferred)
- Handson data analysis experience and ability to analyze and present data in a transparent and structured format
- Extensive knowledge of product and services pricing, accounting and financial principles
Skills & Competencies: - Excellent organization and prioritisation skills with the ability to balance competing business and technical demands
- Excellent attention to detail
- Able to work independently and as part of a team
- Proven ability to show initiative and drive, while escalating appropriately
- Proven ability to work to tight deadlines and selfmanage
- Strong problemsolving skills
- Strong listening and presenting skills
- Proven focus on results and customer service
- Proven ability to learn and adapt quickly
- Ability to interact with different levels of an organization and work with crossfunctional teams
- Work model
- Hybrid Flex Brussels based position
- Excellent communication skills (English and German) both oral and written
- Team player who lives our Company Values (Collaborate, Innovate, Inspire and Grow)
Experience & Knowledge: - Experience in software-based solutions
- Experience in a fastpaced technology or healthcare company
- Healthcare industry experience with a basic understanding of EDI and/or eCommerce.
What's on Offer:
- Flexible hours and work from home
- Great team spirit
- International travels
- Contact
Job summary:
- Sector
- Sales
- Sub Sector
- After Sales
- Industry
- Healthcare / Pharmaceutical
- Location
- Brussels
- Contract Type
- Permanent
- Consultant name
- Juline Decloitre
- Job Reference
- JN Remote or office
- Work from home
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