IT Technician - Antwerpen, België - Stefanini Group
1 week geleden
Beschrijving
Responsibilities
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- Ability to resolve Windows 10 and MAC OS Operating System Errors
- Proficient in Microsoft Office 2016/2019/Office365 Suite
- Proficient in collaboration Tools Teams/Skype/Zoom
- Basic Knowledge of Microsoft Active Directory, Microsoft Group Policy Objects
- Understanding of Antivirus Protection Software, and VPN Solutions
- (Desktops/Laptops)
- Hardware and Software Troubleshooting
- Some hardware support experience required e.g. installing memory/hard drives
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Basic Network troubleshooting skills and knowledge
- Experienced with Apple Products (MacOS/IpadOS/IOS)
- Experience with Mobile Device Support (IOS/Android)
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
- Proficient with 'Remote Worker' technology, accessibility troubleshooting skills
Job requirements
- 2 Years" experience in an IT-Support Role
- ITIL certified
- Ability to communicate technical information to nontechnical audiences
- Strong sense of customer service
- Good organizational skills
- Excellent Verbal and Written Communication Skills
English and
Dutch: - Ability to multitask
- Team focused
Type d'emploi :
Temps plein, CDI
Programmation:
- Lun-Ven
- Travail de jour
Capacité à faire le trajet ou à déménager:
- 2000 Antwerpen: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Optionnel)
Lieu du poste :
Un seul lieu de travail
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