Functional a Servicenow Asset Management - Brussels, België - Oliver James Associates

Oliver James Associates

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

We are actively seeking a
ServiceNow Functional Analyst for one of our clients in the transport sector. Having strong expertise in
IT Asset Management is a must.

Your main tasks will be based on the implementation of IT Asset management process & functionality. This involves the migration requirements from legacy IT asset management tool to ServiceNow (Software and Hardware Asset management).

Your main responsibilities:

Leading process definition based on
ITIL and ServiceNow best practices and standards for IT Asset management processes (including integrations to other processes like IT service request fulfilment)
Capturing user requirements
Creating roadmap for
IT Asset Management in concertation with stakeholders and assuring UAT has been done and has been signed off by the stakeholders
Supporting creation of user stories for process implementation as well as supporting users in user acceptance testing and rollout
Supporting technical consultants in configuration & development
Propose ServiceNow features that can be leveraged to
improve the support to IT Asset management within the organisation

Profile:

Experience in various ServiceNow components
Ability to clearly articulate the power and value of the ServiceNow platform to a non IT audience.
Experience working in a large government or corporate enterprise environment.