Customer Service Assistant - Machelen, België - Direct Way Worldwide

Direct Way Worldwide

Geverifieerd bedrijf

Machelen, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

The leading company for VIP chauffeured services in Belgium, with a national and Worldwide coverage, and offices in Brussels, Paris and covering other cities, searches a new team member for its operations department.

The company, established in 1990 in Brussels, provides premium chauffeured transportation in Belgium and outside Belgium to local and international customers.

The company is in process of expansion and needs to complement its Operations Team with an additional
Customer Service Assistant.

Overview responsibilities

International reservations (booking system)
Communication with chauffeurs and international suppliers (affiliate relations)
Price quotations and calculation of tenders (pricing)
Service control / chauffeur planning (dispatching)
Handling of urgencies and last minute bookings
Proactively ensuring the service quality and avoiding incidences.
Personal skills
Selforganized and reliable person
Good communication skills (spoken and written) in different languages (see below)
Problem solving skills and ability to multitask and work in fast paced environment
Good team worker
Stress resistant and experienced in customer communication.
Professional skills, experiences
Familiar with MS office Word/Excel/Outlook
Commercial minded and customer service experience
Languages
Fluent in
English and
Frenchor Dutch is a plus.
Willing to sometimes travel abroad

What we offer:

Good salary
Bonus system linked to the performance and personal evolution.
Being part of the team of one of the leading chauffeur companies in Belgium. Working in an international environment, being in touch with clients and affiliates all over the world.

Type d'emploi :
Temps plein, CDI, CDD
Durée du contrat : 6 mois

Salaire : 2.300,00€ à 2.600,00€ par mois

Avantages: