Project Manager - Brussels, België - Nigel Frank International Limited
Beschrijving
Project ManagerProject Manager_
Project Manager/
CRM Consultant
Wilrijk-Antwerp
This is a great opportunity to make a difference for our customers, with your gained knowledge and experience, within a global and fast growing company, but with a personal and local character.
Your extensive training and familiarization period will mainly take place in the office during the first 6 months, but at the same time you will also walk with your fellow consultants at the clients.
In your role, you will spend 3 to 4 days a week on-site at customers to implement our CRM Software.
You are also regularly at the head office in Wilrijk (Antwerp) for meetings and consultation with your colleagues.What you will do:
- Independently coordinate implementation projects.
- Monitoring the quality, lead time, budget, scope and actions for the delivery of the projects with attention to optimal customer satisfaction.
- Creating knowledge and insight among existing and new customers to ensure efficient use of CRM products.
- Actively communicates implementation activities with stakeholders including MT PSG, Sales and Support according to established matrices.
- Responsible for adhering to the agreed implementation methodology.
- Ensure proper followup of issues and escalations within the internal organization.
- Translate business process issues into a conceptual and functional CRM solution based on customer requirements.
What we offer:
An exciting, challenging and independent job in a dynamic IT company with a direct and open communication culture and an informal atmosphere.
- A fulltime position and an excellent salary.
- Joint Committee 200 applies
- Bonus scheme
- 23 leave days supplemented with seniority days
- Hospitalization insurance
- Laptop, cell phone
- Company days
- Fixed daily allowance
- Flexible working hours and opportunities to work from home
- Space for new initiatives and ideas.
- Advancement and good opportunities for personal development.
- Access to LinkedIn E-Learning with over 15,000 training courses
- A game of table soccer with your colleagues.
What we ask:
- 25 years of work experience in a similar position
- Good knowledge of the basic functionalities and basic structure of CRM software
- Customer and service oriented attitude
- Strongly developed communication and social skills
- Persuasiveness, initiative, proactive, analytical
- Knowledge of different customer processes across the industries
- Excellent knowledge of the Flemish language. French and English language is a plus.
- Valid driving license
- Project Manager Role
- Skills: ERP / Project Manager / Antwerp / Functional / Junior / Medior / Senior / Dutch Speaker / Veghel / Tilbourg / Breda
- Level: Midlevel
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