Host/hostess Brussels - Hermès Benelux

Hermès Benelux

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Mission Générale

As a
Host/Hostess you consistently deliver high quality service to all our clients.

Principales activités

_ What will your daily life look like?_
***Hosting:

Support the team in their daily work by offering drinks and refreshments to clients
Accompany clients in their journeys in the store
Help clients visit the store by guiding them through Hermès universes

Conciergerie:

Provide bespoke and high touch hospitality service to clients in collaboration with the sales team
Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary
Provide information about the neighborhood, store services and other customer inquiries
Give information on current events in the city
Relevant customer facing experience in luxury retail or another highend service environment
Capacity to work collaboratively and in fastpaced environment with continuously changing priorities
Ability to provide information about the neighborhood, store services and other customer inquiries
A natural passion for people & service
Ability to adapt to different cultures & a real sense of empathy
A team player attitude to reach a common goal & go the extra mile
Strong communication skills, offering warmth and graciousness in all interactions
Fluent in English and Dutch or French
To be a quick learner with a strong sense of curiosity

A propos du groupe Hermès

Hermès Benelux & Nordics is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Its region is a
geographical and cultural mosaic, operating 8 stores in beautiful cities such as Brussels, Knokke, Amsterdam, Copenhagen, Luxembourg, Stockholm and Oslo.