Data Entry Assistant - Zaventem, België - Thermo Fisher Scientific
Beschrijving
Responsibilities:
Participates in and supports department projects. Coordinates, supports, and performs administrative work to support the department. Supports the day-to-day operations of the department. The "Associate Site Services Assistant" ensures a high level of support, service, reliability, and availability to internal departments.
As a member of the GSS team your onsite attendance may be required for (but not limited to) trainings, (team) meetings, daily operational tasks, 121 meeting.
Knowledge, Skills and Abilities:
Excellent client and phone service skills
Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy.
Excellent verbal communications and customer service skills in the English language - additional languages are an advantage.
Critical thinking and problem-solving skills to support quality decision making.
Problem resolution skillsMaintains confidentiality of client protocols and study data.
Additional / Specific Job Responsibilities:
- Reports to Team Lead Site Services or above
- Issue Proforma invoice for shipments from kit vendors to sites
- Maintains the Proforma mailbox, sending proforma invoices to the IOR for approval, making any changes required and preparing the shipments to be sent to the kit vendors.
- Maintains courier contact sheets and starter packs for nonpremium couriers.
- Maintains the Data Entry mailbox and responds to all requests
- Maintains sending memos out to sites.
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