Shipping & Order Fulfilment Administrator - Leuven, België - MetiSelect

MetiSelect

Geverifieerd bedrijf

Leuven, België

3 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Your Mission:

In this role, you will be responsible for ensuring the smooth and timely delivery of goods to our valued customers.

Additionally, you will play a key role in communicating with both internal and external stakeholders to ensure that customer commitments are met.

Your duties will include:

Receive and check physical and administrative goods, including communicating nonconformities
Process outbound shipments and bookings
Prepare all necessary shipment documentation for pickup, such as packlists/CMRs, (proforma) invoices, and labels.
Coordinate pickup requests with forwarders
Estimate transportation costs using booking platforms or request transport quotations
Monitor the service level of forwarders and initiate nonperformance claims when necessary
Collaborate with internal stakeholders to ensure order fulfillment administration and customer commitments are met
Review customer orders, enter them into SAP, and generate order confirmations
Ensure smooth and effective communication for customer (change) orders
Report and escalate shipping and order fulfillment issues to mitigate delivery nonperformance

Your Qualifications:

Bachelor's degree in logistics/supply chain or equivalent experience
Previous experience in order fulfillment, customer support, logistics, or shipping roles is a plus plus, ofcourse
Strong organizational skills and attention to detail
Excellent communication abilities
Proficiency in SAP, Microsoft Office, and CRM systems desirable
Fluency in English is a must; knowledge of French and/or Dutch considered a plus

The Offer: