Pascal De Smet

People Management: (integrated staff)

Union relations and employee needs action

Recruitment and assesment. Job days organisation

Career evolution scheme

Team training, interpretation and actions following mystery visits

Manage, lead Site Managers and Assistant

People efficency: Coaching all staff with competences and skills development

(shops, hotel, restaurant) and Timesheet follow-up

Site and Area meetings + reports

Financial Analysis:

P&L’s: Annual targets and budgets setting

Following EBITDA per site (Incomes, People Expenses, OPEX, CAPEX assets,...)

Audits: (+Actions)

Financial Audit

HESS Security Audit

Food Safety (FAVV/AFSCA) Audit

Inventories

Network Development: (Integrated and Franchise network)

Boosting and weekly follow up on Food and Non Food margins Sales per category

(on Louis Delhaize, Esso and Texaco brands) + Occupancy rate of Hotel IBIS Heverlee.

Openings hours calibrating

Ensure Up and Cross selling

Monitoring national Marketing campaigns

Ensure retailers sustainability, continuity in manned network and their profitability

(supplier selection + margins, opening hours,...)

Bachelor en Communication