Teresa Sofio

Hello! I am looking for a part time job in the hospitality sector (where I have 8 years of experience), or as a receptionist (1 year experience). I am also open to other fields.

06/06/2018 – CURRENT – Norwich , United Kingdom

 Volunteering at an organization that aims to integrate refugees and asylum seekers in Norwich has allowed me to develop a greater conscience on cultural diversity and adverse living conditions for vulnerable groups. I have received mentoring and befriending training, approved by the NCVO. My responsibilities include providing academic support to young people through weekly meetings. 

01/09/2021 – CURRENT – Norwich, United Kingdom 

My tasks include the preparation of drinks in a very fast-paced environment, cleaning the working space to a great standard, and providing excellent customer service. I have developed communication and intrapersonal skills. 

04/2018 – 06/2019 –Barista  Norwich , United Kingdom 

Displayed great communication skills both with customers and work colleagues, quickly adapted to a very fast-paced environment. Took part in SERCO approved training session on providing excellent customer service at a hospital setting and received very good feedback from my supervisor at the yearly meeting where my punctuality and teamwork skills were complimented. 

05/2016 – 05/2018 – Waitress  Norwich, United Kingdom 

This position has allowed me to develop organization and time management skills as a student worker. Learned how to make decisions quickly and effectively and prioritize my and my team’s tasks. Responsible for training of new staff members and stock management. 

18/01/2015 – 04/04/2016 – recepcionist 

 Evora, Portugal My tasks included organizing paperwork, handling calls and emails, performing check-in

06/2020 – 07/2020 – Belgium  Summer School on EU Policy Making Institute of European Studies and Diplomatic Academy of Vienne

• Focused on the issue of migration and human security • Participated in a 2 week-long simulation of EU policymaking where it was necessary to coordinate work with colleagues in a fast-paced context • Developed sense of self-discipline as the course was delivered online • Benefited from personal insights of employers of the EEAS, European Commission and European Council • Learned scenario building methodology • Developed the ability to retain information quickly

2017 – CURRENT • BA in Politics University of Eat Anglia

Acquired strong understanding of political institutions and intergovernmental organizations • Strengthened written communication skills by taking supplementary academic writing and speaking classes. • Developed research techniques, utilizing primary and secondary sources for essay writing, having archived a first-class grade for an essay on Contemporary Politics • Collected and analyzed data through SPSS and learn how to conduct a social research project • Developed critical thinking skills, achieving a 2:1 grade (68%) on an analysis of Political Discourse.