Mobile Vikings Vacatures in België

The Role: As our Partner & Performance Lead you own the performance relationship balancing operational rigor with a human touch ensuring service quality is legendary processes are efficient and partners feel like part of the Viking clan. · In short you ensure seamless collaborati ...

We’re looking for a Loyalty & Growth Marketing Specialist who will create meaningful brand experiences for our customers. · Create programs and campaigns from scratch that make customers proud to be Vikings. · Enhance customer journeys by identifying key moments in their lifecycl ...

We're looking for a Loyalty & Growth Marketing Specialist who will be at the heart of our efforts to create seamless, · engaging experiences for our existing customers — ensuring that they feel recognized, · valued and delighted at every step of their Viking journey. · ...

The Role · As a Product Owner Digital Care, you will be responsible for the care and self care efficiency of Mobile Vikings. Your role will consist of four key domains: (1) the happy flows: continuous journey improvement to deliver as many frictionless journeys as possible for ou ...

Eager to join our Consumer team? · The Role · Are you a data-driven marketer who thrives on creating meaningful brand experiences, while turning our Vikings into true brand fans? At Mobile Vikings, we're looking for a Loyalty & Growth Marketing Specialist who will be at the heart ...

Job summary As our Care Process Expert , you 'll be a key driver within the Care Operational Excellence team , shaping how Customer Care operates day to day . Your focus ? Making sure our tools and processes truly support both our Vikings and our internal care agents . You won't ...

The Role · As a Product Owner Digital Care, you will be responsible for the care and self care efficiency of Mobile Vikings. · ...

As our Partner & Performance Lead you are the strategic bridge between Mobile Vikings and our external customer service partner. · ...

The role · As our Customer Care Lead, you will report directly to our CEO and be part of the Mobile VIkings leadership team. You will set the strategic direction for the entire Care organisation. You lead through four domain leads who own the day-to-day execution. · Together, you ...

The role requires shaping how Customer Care operates day to day by making sure tools and processes support both Vikings and internal care agents. The ideal candidate will have analytical skills and be able to turn insights into clear process improvements. · Build a deep understan ...

The role · As our Care Process Expert, you'll be a key driver within the Care Operational Excellence · team, shaping how Customer Care operates day to day. Your focus? Making sure our tools · and processes truly support both our Vikings and our internal care agents. · You won't j ...

The Customer Care Lead sets the strategic direction for the entire Care organisation. · ...

As a Product Owner Digital Care, you will be responsible for the care and self care efficiency of Mobile Vikings. · <br) ...

As our Customer Care Lead you set the strategic direction for the entire Care organisation lead through four domain leads who own the day-to-day execution together guide an organisation of around 35 internal colleagues and 70 external care agents across Gent and Meknes your focus ...

As a key member of our Care team, you are the architect of our agents' competence. · ...

The role: As our Customer Care Lead, you will report directly to our CEO and be part of the Mobile Vikings leadership team. · You will set the strategic direction for the entire Care organisation. · Together, you guide an organisation of around 35 internal colleagues and 70 exter ...

We are looking for a data-driven marketer to be at the heart of our efforts to create seamless engaging experiences for our existing customers. · We need you to turn Vikings into promoters by creating programs and campaigns that make them feel recognized valued and delighted at e ...

We are looking for a Care Process Expert to join our team. As a key driver within the Care Operational Excellence team, you will shape how Customer Care operates day to day. · ...

The Role · As a key member of our Care team, you are the architect of our agents' competence. You translate complex product updates and operational shifts into actionable skills, based on your educational knowledge and ensuring our people aren't just informed, but fully equipped ...