IT Support Service Internship - Brussels, België - Obelis Group

Obelis Group

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

StageSHIP

Beschrijving

Obelis is currently working for an IT helpdesk Support intern for our
IT Department

Company profile:
Obelis s.a. is a quality driven, service-oriented company, with over 30 years of experience in EU Regulations.

Providing consultancies on medical devices, cosmetics and other consumer goods - we believe in making manufacturers better through compliance and making safe products available on the market.

Our Vision:
"We create compliance for safer markets."

Our Mission:
"To be the consultant of choice, by shaping the compliance industry and providing the most effective compliance process."

Your role and key responsibilities will be

Provide professional and smooth external/internal client service at the highest level.

Support the day-to-day activities associated with the IT Department at the highest level:

Execute new projects according to the change management process
Execute service requests through the Ticket Management system
Execute department logs and regularly maintain and update
Execute and prepare meeting rooms for company events
Support Information Systems delivery, users and security
Ad hoc IT related tasks, projects & troubleshooting
React and intervene to offbusiness hours alarms
Support the implementation of ITIL and ISO standards.
Provide ah-hoc assistance to the DPM/Department Manager
Represent Obelis and its interests at external events.

Requirements:

Bachelor or Master degree preferably in Computer science/Informatics/IT engineering or similar discipline.
Professional experience in IT Helpdesk is an asset.
Fluency in English (written & oral); Any other languages are always a plus;
Knowledge/experience in ITIL environment
Knowledge of Operating systems: Windows 10 & Server 2016/201
Knowledge of Network/Security: TCP/IP, Network topology, IP telephony, VOIP, Active Directory and domain network services
Your are a fantastic team player, inspire peers and communicate clearly and effectively.
Quick learner and selfmotivated for small and big tasks.
You have high adaptability, flexibility and commitment supported by a positive 'cando' attitude.
Attention to detail and organize workload efficiently to meet deadlines with high quality results.
Willing to learn and grow continuously.

Benefits

Internship Terms & Conditions: