Ikm Tools Support, Improvement and Documentation - Braine-l'Alleud, België - Spektrum

Spektrum

Geverifieerd bedrijf

Braine-l'Alleud, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners.

The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
Command and

Control Systems:
The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

In order to provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance engaged workforce.

The NCI Agency workforce strategically consists of three major categorises:
NATO International Civilians (NIC)s, Military (Mil) and Interim Workforce Consultants (IWC)s.

The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

Support and Improvement:

Operation and Maintenance of the IKM Tools (NATO Information Portal, Enterprise Document Management System and Tasker Tracker +) and the Project Implementation Tracking Tool instances across the NATO networks
Troubleshooting and fixing of issues related to the Applications listed above
Installation & rollout support of IKM Tools+ if required
Creation of PowerShell Scripts
Creation of C# code using the SharePoint object model
Designing medium and large enterprise SharePoint environments, to accommodate the IKM Tools and the PITT
Support in improving the IKM Tools
Active Directory Federation Services and Claims provider support, related to the IKM Tools.
Support in the replication activities of the IKM Tools.
Improving and supporting the search engine of the IKM Tools.
Maintaining High availability ADFS capabilities.

Approved Service Interruptions:

Assist the Change Coordinator during the Approved Service Interruption process on the IKM Tools+ related interruptions.

Reporting:

Track development tasks, ITSM reports and liaise with the responsible Service Delivery Manager

Documentation:

Creation of technical and user guides and documentations and doing Quality assurance with the related staff
Visualizing content in howto videos, creating training material and howto guides
Creating of PowerPoint slides
Act as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by IAS. Maintenance of the existing documentations and adjustments, during the whole life cycle of the product.

Meetings/Demonstrations:

Attending on the Sprint meetings with the internal staff and the customers
Assist the Service Delivery Managers/Service Area Owner to prepare presentations and demonstrations, related to the IKM Tools.

Essential Skills and Experience

Microsoft SharePoint 2013 and SharePoint 2016 proficiency
TT+, NIP and EDMS Training Certificate
Knowledge in SQL servers and Network technologies
Knowledge on Virtual machines technologies.
Knowledge in ADFS Domain and SharePoint wise.
Deep knowledge in developing SharePoint tools, using the
SharePoint Object Model.
Deep knowledge in PowerShell Knowledge in.

Net

Strong written and verbal communication skills with the ability to document and communicate across the teams.
Ability to work in a team and share knowledge
Ability to work effectively under pressure.

Education