The Event Assistant - Brussels, België - Unique

Unique

Geverifieerd bedrijf

Brussels, België

2 weken geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Description:

The Event Assistant works closely with the Event Coordinator and Manager as well as other Business Unit talents.

The Event Assistant tasks include the following but are not limited to:

Registration, Travel & Finance - Events

Assist with the registrations for several events and congresses
Assist with all travel bookings upon client's request (hotel/airport transfer)
Participate at the event's delegate communications (hotel booking and practical information)
Creation of rooming lists as well as followup closely with hotel suppliers:
Coordinate registration & travel archiving (GDPR compliant)
Onsite registration support with the Customer Care team
Coordinate invoicing of delegates and follow up with the accounting department for payment

reconciliation with the assistance of the Customer Care Coordinator

Project Management Assistance

Assist the Customer Care Coordinator and Manager on delivering projects & events, speakers

and programme management

Understand and coordinate virtual event platforms, web conferences and live streams and

provide punctual support on the on-time delivery of online or F2F congresses and conferences

Advocate a high level of service attitude and professionalism
Respect timelines and critical dates and related action items
Coordinate a specific part of a project (e

g:
hotel, registration, sponsorship, exhibition,

abstract, etc.)

Work without constant intervention from the Customer Care Coordinator (manage oneself) &

prioritise tasks and projects

Assist with all source projectrelated thirdparty suppliers appropriately and effectively, in line

with MCI's procurement guidelines

Ensure operational excellence and be 'Quality Obsessive'

Internal use

Membership Management Assistance

Assist the Coordinator and Manager regards to Membership Management
Assist in the import new records, keep track of new/renewed Members in the membership

portal

Assist in the setup new membership portals for new clients in the membership portal
Assist in the creation, update, follow up on invoices in the membership portal
Assist the members in case of any questions/updates
Assist in the import new records, keep track of new/updated CEU's in the membership portal
Assist in the setup, send out of all communication in the membership portal

Communication

Assist in all communication linked to the event (I

e:
participant confirmation, etc.)

Assist in building the registration website according to the given instructions (i

e:
content)

Admin, IT & Tools

Complete procedures, documents, forms, reports that are essential to the daytoday operations

of project/ events. Master the systematic use of MCI & other available templates, tools & IT

systems

Demonstrate effective usage of available registration software features (e

g:
Aventri, Cvent,

EventsAir etc.). Virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference

tools (such as WebEx, Zoom, Interactio, Kudo)

Effectively use all jobrelated tools and systems, computer hardware/software
Respect the GDPR regulations related to events/conferences

Profil

You will work in a young, dynamic, international company in the field of communication
An unique experience in the Event Customer care coordination
Graduaded

Offre
You will work in a young, dynamic, international company in the field of communication

Entreprise
The company is an independently owned company with headquarters in Geneva, Switzerland and a global presence.

Our +2,500 professionals in 60 offices and 31 countries work with clients across Europe, the Americas, Asia-Pacific, India, the Middle East and Africa.

Our business is founded on the human insight: When people come together magic happens.