Chief Principal Technician - Braine-l'Alleud, België - Vector Synergy

Vector Synergy

Geverifieerd bedrijf

Braine-l'Alleud, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Location:

Braine L'Alleud, Belgium

Security Clearance:

NATO Secret

Reference No:

C002974 / Braine L'Alleud

Skills, knowledge, experience required:

Higher vocational training in a relevant discipline with 3 years postrelated experience;
Or a secondary educational qualification with 5 years postrelated experience;
7 years of experience in managing and Administering User's client devices (e.g. Desktops, Workstations, Thin/Zero Clients, Laptops);
Experience in:
McAfee ePO and related security areas;
Client Deployment solution, such as Microsoft System Center Configuration Manager (SCCM) or Microsoft Deployment Toolkit (MDT);
Application packaging solutions for virtualized a nonvirtualized environment;
Incident, Request Fulfilment and Problem Management;
Usage of Tickets management tools (for instance ITSM);
Windows PowerShell scripting and Windows Scripting Host;
Knowledge of:
Directory services such as Active Directory;
Configuring Client devices via Active Directory GPO;
TCP/IP based networks and related protocols;
Virtualization Client Solutions (VMWare VSphere);
Good understanding of LAN security, Internet security and user device protection mechanisms (such as antivirus and end point encryption solutions);
At least two advance certification or, in alternative, at least four intermediate certification from the following table or equivalents valid certifications (but not limited to)

Intermediate:

Windows Server Hybrid Administrator Associate;
Microsoft 365: Enterprise Administrator Expert;
Microsoft Office Specialist: Outlook 2013;
Azure Virtual Desktop Specialty;
Microsoft Office Specialist 2013 Master;
Security Operations Analyst Associate;
Modern Desktop Administrator Associate;
VMware Technical Associate Certification (End-User Computing);
McAfee Certified Product Specialist ePO;

Advance:

Enterprise Administrator Expert;
Microsoft Office Specialist: Expert (Microsoft 365 Apps);

Microsoft Office Specialist: 2016 Master;

VMWare Professional Certification (VCP);
McAfee Certified Security Specialist
NSP;

Desirable:

Experience of working in an international environment;
Working knowledge of ITIL v3/v2011 or ITIL 4;
Knowledge of NATO responsibilities and organization, including Allied Command Operations, Allied Command Transformation and NATO Agencies.

Duties/role:

Supporting the effectiveness and efficiency of Assigned IT Services in the area of responsibility (Operations & Lifecycle Management), such as Managed Devices, REACH Mobile Workspace, Print/Scan/Copy, and Enterprise Managed Mobility Devices throughout the service lifecycle, participating to each function as well as coordination and communication between support and service provider under the guidance of Section Head and Team Leader;
Providing and coordinating expeditious Level 2/3 support services (including technical help desk and emergency onsite assistance) to ensure Assigned services remain operational to guarantee the compliance with defined SLAs and ensure that the Assigned services remain operational on the stateofart established and agreed;
Maintaining working knowledge of most recent technology developments;
Providing identification of operational problems and contribution to their resolution;
Providing technical briefings and presentations; write and/or review technical reports, designs and point

- papers for publication;

Providing personal, technical and professional support and guidance for section staff and in the development and tutoring to staff as an integral part of their career development;
Monitoring service delivery performance and takes corrective action where necessary; participate to Services Management and Control Activities as required.
Analyzing and validating operational reporting based on KPI on available underpinning contracts; contribute to definition of KPI or their enhancement as required;
Participating and supporting Continuous Service Improvement (CSI) for assigned services;
Deputizing for highergrade staff.

VECTOR SYNERGY sp. z o.o., ul.

Marcelińska 90, Poznań, NIP PL , REGON , KRS:

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,