CSU Brussels_IT Service Desk Technician - Brussels, Brussels Region
1 week geleden
Job summary
The job is for an IT Service Desk Technician at CSU Brussels. The candidate will be responsible for troubleshooting and resolving software and hardware issues in a broad range of IT products and services.Responsibilities
- First Contact Resolution (1st line resolution)
- Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to): Laptops: VPN connectivity, Microsoft products, Business Applications; Mobile devices (smartphones & tables): work environment applications and configuration of devices through MDM; User Access Management Lifecycle of Service Management tickets: Incident Management; Service Request Management; Change Management and Change Coordination
Functieomschrijving
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