Siam Servicenow Itom Consultant - Brussels, België - Capgemini

Capgemini

Geverifieerd bedrijf

Brussels, België

1 week geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Due to significant growth from ever-increasing client demands, we are looking for a ServiceNow ITOM Consultant to reinforce our Service Integration & Management (SIAM) Chapter.

As ServiceNow ITOM Consultant, you will be part of the SIAM Chapter within Capgemini's Cloud & Edge consulting practice that is primarily responsible for providing Service Integration solutions.

The team provides a variety of client services, which range from initial strategic advice right through to project delivery & implementation.

Your challenges as a ServiceNow ITOM Consultant

In this role you can expect to:

Work closely with customers to research, design, develop and deliver innovative ServiceNow solutions to improve their business processes
Be involved in the full project lifecycle from Pre-Sales through to Go-Live
Lead the ITOM requirement gathering process to understand business needs and translate these into technical requirements
Make recommendations for effective and costefficient workflows
Drive design workshops with both in

- and external stakeholders to improve the adoption of the ServiceNow platform and user experience

Prepare prototypes in our ServiceNow demo instances and run demo sessions with our proposed ServiceNow solutions
Support with Pre-Sales activities and responding to RFP's and RFI's

What you bring to us

You have several years of experience working with ServiceNow ITOM. Your knowledge and experience will give you more than enough foundation to be confident in fulfilling your assignments.

To achieve this, you bring the following:

You have a bachelor's or master's degree in Computer Science, Information Technology, or a related field
Fluent in English and French &/or Dutch
Scripting, integrations, platform configuration, design, Service Portal customization, and deployment

ServiceNow Certifications:

ServiceNow CSA (Certified System Administrator) certification and 1 or more ServiceNow CIS-ITOM (Disco, EM, SM or CM) certifications

Technical Skills:

Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules
Experience with platform implementation, migration and/or upgrade projects

Offer:

A unique environment for your personal development
A career where high performance is rewarded and where freedom, industrialization, innovation and trust are in the spotlight
Wide range of training and development opportunities
A competitive salary package