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    Client Advisor Insurances - Brussels, België - AIG

    AIG
    AIG Brussels, België

    Gevonden in: Talent BE C2 - 4 dagen geleden

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    Client Advisor Insurances (underwriter assistant)

    Who we are

    American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

    Get to know the business

    General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

    About the role

    Key Accountabilities and Responsibilities

    • Partner with underwriters and COE partners for end-to-end processing of new, renewal business as well as endorsements.
    • Participate in pre-binding activities.
      • Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters, update raters when deemed necessary
      • Prepare the referral documentation
      • Issue quotes upon receiving instructions from the Underwiter
      • Decline submission request if not within UW guidelines (should be included in a second step when confident about technical skills).
      • Capture information/documents – Transaction file management
    • Participate in post-binding and servicing activities:
      • Update bind subjectivities
      • Update rater/systems when deemed necessary
      • Policy booking and issuance:
        • Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to operations,
        • Support preparation of Binder/slip, policy, and endorsement for the SSC to issue
      • Follow-up on opened subjectivities, support cancellations letters preparation if not due to non-payment (Cancellation process for Unpaid premium will be handled by SSC and at a later will be automated through Collections system)
      • Work closely with risk engineering and underwriting to ensure risk engineering program is being executed
      • Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).
      • Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries, ...)
    • Work with underwriters:
      • Set-up systems and underwriting platforms.
      • Provide technical direction to underwriting on workflow management tools : research & resolve processing problems in workflow management tools
      • Assist w. data/portfolio management
      • Assist with Data Integrity together with underwriting: Rate Change, actual to technical, linesize, limits and premium reports are checked against rater and underwriters view to ensure consistency.
      • Support UW projects on an ad-hoc basis
    • Compliance/Conduct support
      • Support the completion and binding of raters in a timely manner
      • Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions
      • Support UW during Audit preparation by gathering necessary information
      • Support UW with addressing complaints

    What we are looking for

    • Bachelor's degree preferred or equivalent work experience in Property but candidates with base skills complemented with business/insurance vocational training will be considered.
    • Prioritizing – able to navigate and switch between multiple systems.
    • Microsoft Office
    • Client Servicing – ability to anticipate client (internal and external) needs and act proactively.
    • Problem Solving – identify problems and solutions matched to the appropriate solutions.
    • Attention to Detail – demonstrate attention to detail to ensure accurate documentation is maintained.
    • Master local country language(s), working knowledge of English – additional language a plus
    • Excellent communication skills
    • Strong administration skills
    • Good time management skills – ability to handle multiple priorities, organise work and meet deadlines
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