- Our multi-lingual advisors utilise their language skills to support customers with international breakdowns. It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.
- Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
- A creative and proactive approach to problem solving ensures our customers are well supported. When things aren't going smoothly, we think outside the box.
- Teamwork and collaboration are the foundations of our business
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
- You like working in a team, supporting and lifting each other up.
- You are keen to keep learning and developing your skills.
- You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.
- You are fluent (written and verbal) in English, Polish and German.
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well-being services
- Restaurant on site
- Opportunity to grow within the company
- Good work life balance
- Possible to work 50% (2-3 days) from home
- International environment
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customer support advisor
Gevonden in: Talent BE 2 C2 - 5 dagen geleden
AGO Jobs & HR Ghent, België VoltijdJe zoekt een toffe job? Tijdelijk of (optie) vast? Als arbeider of bediende? Kom dan zeker langs in een van onze 80 kantoren of surf naar Wij hebben meer dan 3500 openstaande vacatures voor jou en helpen jou graag een job te vinden die bij jou past. Choose life, choose work, cho ...
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Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
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Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
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Customer Support Advisor
Gevonden in: Talent BE C2 - 5 dagen geleden
Volvo Group Ghent, België Voltijd: Introduction · Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
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Customer Support Advisor
Gevonden in: Talent BE C2 - 9 uur geleden
Volvo Group Ghent, België Voltijd: Introduction · Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as ...
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Customer Support Advisor
Gevonden in: Talent BE 2 C2 - 5 dagen geleden
AGO Jobs & HR Ghent, België VoltijdJe zoekt een toffe job? Tijdelijk of (optie) vast? Als arbeider of bediende? Kom dan zeker langs in een van onze 80 kantoren of surf naar Wij hebben meer dan 3500 openstaande vacatures voor jou en helpen jou graag een job te vinden die bij jou past. Choose life, choose work, cho ...
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Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE C2 - 3 dagen geleden
Volvo Group Ghent, België Voltijd: Introduction · Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as ...
-
Customer Support Advisor
Gevonden in: Talent BE 2A C2 - 3 dagen geleden
Volvo Group Ghent, BelgiëIntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quick ...
-
Customer Support Advisor
Gevonden in: Talent BE 2 C2 - 5 dagen geleden
AGO Jobs & HR Ghent, België VoltijdJe zoekt een toffe job? Tijdelijk of (optie) vast? Als arbeider of bediende? Kom dan zeker langs in een van onze 80 kantoren of surf naar Wij hebben meer dan 3500 openstaande vacatures voor jou en helpen jou graag een job te vinden die bij jou past. Choose life, choose work, cho ...
-
Customer Support Advisor
Gevonden in: Talent BE 2 C2 - 5 dagen geleden
AGO Jobs & HR Ghent, België VoltijdJe zoekt een toffe job? Tijdelijk of (optie) vast? Als arbeider of bediende? Kom dan zeker langs in een van onze 80 kantoren of surf naar Wij hebben meer dan 3500 openstaande vacatures voor jou en helpen jou graag een job te vinden die bij jou past. Choose life, choose work, cho ...
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Customer Support Advisor
Gevonden in: Adzuna BE C2 - 6 dagen geleden
Volvo Group Gent, België"Together we move the world"Do you know what Volvo Group stands for? · Volvo Group is mostly known as Volvo Trucks. Together with our employees we want to help our customers. That is why we offer the best transport solutions to move the world. The Volvo Trucks brand has existed f ...
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Customer Support Advisor
Gevonden in: Adzuna BE C2 - 6 dagen geleden
Volvo Group Gent, België"Together we move the world"Do you know what Volvo Group stands for? · Volvo Group is mostly known as Volvo Trucks. Together with our employees we want to help our customers. That is why we offer the best transport solutions to move the world. The Volvo Trucks brand has existed f ...
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German Customer Support Advisor
Gevonden in: Talent BE C2 - 1 week geleden
Cross Border Talents Ghent, België VoltijdAre you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro · About Us: · Our team is dedicated to delivering exceptional support to customers across Europe. With a focus on proactive problem-solving and outstanding c ...
Customer Support Advisor - Ghent, België - Volvo Group
Beschrijving
:Introduction
Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible.
This is us, your new colleagues
You will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers.
We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise.
This is the job
Are you the one?
A perfect match? Just some of the benefits of working for us...
Let's do this
Are you excited by the prospect of joining our team and starting a career with Volvo? Want to get to know our business first? Check out our video.
If you are ready to join us, just click the button and apply
Our recruitment team will get in touch with you very soon and set you up with a meeting with your future manager. You can also expect a chat with one of our colleagues to assess your level of fluency in the relevant languages.
After all that, what is left for you, is to cross your fingers as we will get back to you with our final feedback in a few days. We try to keep our process short and efficient for your convenience.
Skills/ Customer service & support,Strong Communication,Polish,GermanGebruikers van het beroep Customer Support Advisor in Gent
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