Application Engineer - Feluy, België - Adecco

Beschrijving

• Provide technical advice and support to Sales and Marketing departments

o Assist in the choice of the best solution by proposing the suitable activated carbon type and adsorption system through evaluation of the customer process and needs.

• Continuously develop knowledge of activated carbon, adsorption systems, services, equipment and products.
• Train personnel in the activated carbon applications field.
• Carry out the coordination of complete projects with the Application Engineering team.
• Troubleshoot activated carbon adsorption and reactivation systems where needed.
• Develop the technical knowledge and interpersonal skills necessary to effectively interface with customers (process engineers), sales staff, and colleagues.

• Provide technical information, advice and support to the European Sales and Marketing teams for activated carbon, mobile filter systems and reactivation service.
• Follow up and coordinate laboratory tests (Isotherm, pilot, ACT, LRS, Full scale, ...). Responsible for the design, installation and operation of pilot systems.
• Analyze results and write technical reports and documentation to satisfy customer requirements.
• Follow up technical projects with customers.
• Maintain and update the competence basis and technical know-how in order to sustain the professional image of the company for internal knowledge management and external customer support.
• Continuously develop knowledge of activated carbon applications and seek improvements in the design of carbon applications, equipment and products.
• Stay aware of competitive products, services and technologies and provide technical advice as well as assistance to the sales force.
• Train European Sales and Marketing teams in the activated carbon and associated services in order to enhance their technical knowledge.
• Gather knowledge in technical disciplines and improve customer relations, in order to get a better insight about applications, customer processes and competitive technologies.
• Develop and present technical presentations in conferences.

• First relevant industrial experience in purification of air, gas, water, liquid chemicals(3y) (not necessarily in the field of activated carbon).
• Able to communicate information internally and externally.
• Travel to customer sites.
• Computer literate – Microsoft Office suite minimum, ...