- Develop the individuals' activation strategy and implement the resulting activities to achieve organizational objectives, including commitment and fundraising.
- Leading the team in the achievement of its mission by coaching, motivating, and evaluating the team members and encouraging their development.
- Design, organize, and implement an annual program and tactical activation plan for individuals (existing and new bequeathers, major donors, donors, volunteers, etc) to appeal to them using a coherent segmentation strategy. If necessary, take responsibility for carrying out certain actions yourself.
- Be responsible (structure, flows, processes, reporting, etc.) for the various digital platforms involved in managing these stakeholders, guaranteeing quality and efficiency.
- Define and manage a range of sales (and visibility) products in line with the organization's image to support fundraising in a relevant way. Ensure policies in this area and their application within the organization.
- Keep up to date with industry trends, technologies, and best practices to drive innovation and efficiency. Identify new opportunities and take initiatives to develop this segment.
- Ensure the qualitative collection and management of data, establish and analyze the appropriate KPIs and reporting, in collaboration with the Business Intelligence & Internal Control Lead, to assess performance, identify possible improvements, and take corrective action.
- Involve all relevant internal and external stakeholders, and establish and maintain relationships of trust and collaboration to achieve organizational objectives.
- Develop a cross-functional community of practice within the NGO to ensure compliance and best practice leading to efficiency gains.
- Motivate and activate the volunteer network as part of engagement and fundraising activities.
- Create commitment among all stakeholders by actively participating in activities and events and by representing the organisation taking into account its values and standards.
- At least 5 years of relevant professional experience.
- A Master's degree in Marketing / Sales / Economics / Communication, or equivalent experience.
- To be opportunity-driven, action- and results-oriented, with an eye for detail and a proven ability to deliver long-term results.
- Strong leadership, project management, and change management skills.
- You are an excellent people manager with proven experience of leading and developing teams as part of a transformation, and in establishing a culture of open communication and collaboration.
- To be structured, concerned about processes and tools, and you're looking for efficiency and continuous improvement.
- A flair for digital with the right skills to accompany digital transformation as to support and achieve your mission.
- Experience with ERP software is a plus.
- Excellent writing skills.
- Fluent in Dutch, French and English.
- An exciting and challenging job in a diverse and international environment
- A high-impact, high-value-added role within an internationally recognized NGO, with highly committed colleagues.
- A full-time permanent contract with an attractive remuneration package and benefits.
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