Customer Quality Manager - Braine-l'Alleud, België - Aisin
Beschrijving
FunctieomschrijvingYour mission
Our Customer QA team, composed of 20 employees, located on the Braine-l'Alleud site, is currently looking for a Manager QA to strengthen this team.
The main mission is to lead and develop a team (5 to 10 persons) in charge of "customer quality assurance" activities, as well as to contribute to the continuous improvement of internal processes, including our European production sites.
- Manage, support and develop the team members in order to ensure the optimum performances and wellbeing
- Ensure the optimal set up of customer interface quality activities (projects,claims,services) and continuously improve it
- Monitor customer satisfaction and get involved whenever necessary to maximize it
- Contribute to the creation of the business plan and take responsibility for part of it
- Coordinate or lead internal improvement projects at EU regional level
- Contribute actively to the planning activities of the department
- Ensure appropriate and regular reporting to internal and external stakeholders
MUST HAVE
- A solid experience in team management
- A technical background, technical bachelor/master, or equivalent by experience
- A successful experience as Customer/Supplier Quality interface
- A good command of French and English
- Ready to travel abroad (up to 10%) mainly in Europe.
NICE TO HAVE
- Experience in the automotive industry
- Knowledge of German
- Toezicht houden op het personeelsbeleid van de organisatie (lonen, opleidingen, aanwervingen,)
- De werking van de organisatie organiseren
- Strategische doelstellingen van een organisatie bepalen en toepassen
What can we offer you?
- A diversified function combining technical, relational and organizational aspects, with remarkable products & business perspectives in continuous evolution
- An attractive salary with competitive fringe benefits including a company car
- Flexible schedule with 2 days of homeworking
- Extralegal and company holidays
- Sports & family events for our employees and their family
- Passion for automotive, advanced technologies and Innovation
- Open, multicultural and international environment with convenient access to Braine
- L'Alleud (south of Brussels)
- Skills development and continuous training
- Good working atmosphere
- Answer to this job ad by sending a CV & cover letter
- If your profile matches to our need, we will contact you for a first HR interview. If there is a mutual interest, you'll meet the business manager in a facetoface meeting. And last but not least step in our recruitment process is to take an Assessment Center to measure your softskills.
1420 BRAINE-L'ALLEUD
Vereiste studies
- Professioneel (gerichte) bachelor (PBA)
Werkervaring
- Minstens 2 jaar ervaring
- Vaste Job
- Voltijds
- Dagwerk
- 1420 BRAINE-L'ALLEUD
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