Account Excecutive - Brussels, België - NielsenIQ

NielsenIQ

Geverifieerd bedrijf

Brussels, België

2 dagen geleden

Geplaatst door:

Sophie Dubois

beBee Recruiter

Beschrijving

Company Description
NIQ is the world's leading consumer intelligence company.

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

We are looking for a highly ambitious Account Executive to join our Brandbank team

The NIQ Brandbank team is one of the world's most trusted providers of digital product content, delivering an end-to-end solution for brands, retailers, and wholesalers across the globe.

We work diligently to provide best-in-class solutions, using an incremental delivery approach to develop new & existing products.

The Account Executive will be responsible for a portfolio of accounts with overall responsibility for service and growth across this portfolio.

You will be responsible for achieving satisfaction targets, as well as ensuring key business metrics around timeliness, quality, revenue and strategic positioning of key products and services.

KEY RESPONSIBILITIES

Building a rapport with your customer base to support both revenue growth and customer satisfaction, via regular communication to understand their service requirements and identify potential areas where Nielsen Brandbank can further support their business objectives.
Creation and management of a plan for the account and identifying account activity to ensure appropriate revenue/growth is achieved through upselling and crossselling.
Developing a full understanding of the Nielsen Brandbank value proposition (both related to core service and additional software products), in order to sell the solution to your customer base, and to support with handling any objections that may be raised
Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.
Identifying business improvement areas to support continual service improvement for your customer base, and working with relevant functions within the Nielsen Brandbank business to ensure these are implemented.
Responsible for delivering first class service levels across your client portfolio; dealing with multiple stakeholders within your customer base to ensure they are getting full value from the Nielsen Brandbank service
Regular reporting according to customer and business needs. This includes, but is not limited to; product status reports, performance against business metrics at supplier level, usage of our service over a time period.

Qualifications

Experience in a Customer Service, Account Management, Business Development role, ideally in a Business to Business environment
Demonstrable ability to perform against multiple business KPIs, with a strong desire to consistently overachieve against both personal targets and objectives
Able to think critically and identify process improvement areas across multiple business functions
Highly organized, driven, with good time management skills and a logical approach,
Able to prioritize workload, and excellent attention to detail.
Excellent communication skills in English and Dutch, both written and verbal, with strong presentation skills and the ability to network effectively.

Additional Information

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.