- Conseiller les clients
- Gérer le portefeuille clients et réaliser le suivi des offres : follow-up
- Assurer la bonne communication de nos promotions MICE
- Participer à la stratégie commerciale MICE
- Développer la relation clients/fidélisation
- Assurer la conversion des demandes en événements confirmés
- Analyser les résultats mensuels des banquets et des groupes
- S'assurer d'atteindre le revenu mensuel prévu
- Appliquer les promotions commerciales et marketing et prendre des mesures afin d 'augmenter les ventes en accord avec le DOSM
- Sélectionner, recruter et former le personnel,
- S'assurer que tous les employés fournissent un service courtois et professionnel
- Planifier les emplois du temps hebdomadaires
- Veiller à ce que l'équipe offre les meilleures prestations en respectant la demande du client et au développement du CA de l'hôtel
- Répartition du travail, fixation des objectifs, évaluations, contrôle, mise en place de procédures
- Gestion administrative du département
- Préparer et participer au revenue meeting ; tenue hebdomadaire du forecast banquet et gestion des groupes à 4 mois Qualifications
- Anglais obligatoire et néerlandais apprécié
- Opéra, Word, Excel, PowerPoint et Outlook
- Rigueur
- Sens commercial développé
- Créativité
- Réactivité, et bonne gestion du stress
- Sens de l'accueil et du contact Informations supplémentaires
- CDI
- Un repas, par jour de travail effectif.
- Entretien de votre uniforme de travail.
- Une assurance hospitalisation..
- Un remboursement des frais de transport selon les dispositions légales.
- Un parcours « découverte » au sein de notre établissement comprenant un diner, une nuit, et un petit-déjeuner pour une ou deux personnes.
- Une carte Bienvenue permettant de bénéficier de nombreux avantages au sein du groupe Accor
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Beschrijving
Description de l'entreprise
Situé au cœur du quartier européen, le Sofitel Brussels Europe***** est un hôtel élégant doté d'une situation idéale sur la Place Jourdan, l'une des dernières places typiques de la ville. Proche du célèbre Parc du Cinquantenaire et des musées, il est le point de départ idéal de toutes les visites de la capitale européenne.
Amenez votre carrière à un tout autre niveau et rejoignez notre équipe
Être le/la futur/e magnifique Ambassadeur(drice) de la marque Sofitel.
Des opportunités de développement de carrière au niveau national et international.
Description du posteRôle :
En tant que futur manager, vous coordonnerez une équipe de 4 a 5 personnes, stagiaires compris, dont l'objectif principal sera d'assurer la gestion et la rentabilité des salles de conférences, réunions et séminaires de l'hôtel. Doté(e) d'une excellente présentation et d'un très bon sens relationnel, vous possédez une grande adaptabilité et avez à cœur la satisfaction d'une clientèle variée et internationale. Les missions du manager « Magnifique Meetings » sont :
Sales :
Financial :
Management :
Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d'attirer, de recruter, et de promouvoir la diversité des talents.